Kaitlin Hanshew
Denton,TX
Summary
Proven leader with a track record of facilitating operational growth at Half-Pint Children's Boutique, adept in wholesale operations and staff management. Excelled in creating efficient systems and fostering teamwork, significantly enhancing customer service standards. Skilled in decision-making and POS systems, committed to driving results through strategic planning and collaboration.
Overview
13
13
years of professional experience
Work History
Manager of Operations
Half-Pint Children's Boutique
03.2022 - Current
- Oversee and facilitate daily operations and logistics of a growing small business. Lead a team of gifted and talented individuals toward continued expansion.
- Continuously improve operational systems, policies, and procedures to meet business’s goals as th company grows.
- Communicate and collaborate with key wholesale partners on shipments, scheduling, and inventory.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Associate
Half-Pint Children's Boutique
01.2022 - 04.2022
- Increased purchase amounts by cross-selling with similar products.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Family Nanny
Cade & Stacie Colson
09.2019 - 08.2020
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Lead Two's Teacher
Childrens Lighthouse Learning Centers
10.2018 - 05.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Engaged with children on individual basis to build positive relationships and promote learning.
Special Education Instructional Assistant
Merced County Office Of Education
02.2016 - 05.2018
- Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
- Participated actively in professional development opportunities focused on best practices in special education instruction and support services.
- Improved student engagement by incorporating interactive activities and multimedia resources in lessons.
- Enhanced student progress by implementing individualized education plans and adapting instructional strategies to meet diverse needs.
Sales Associate
Christina’s Fine Clothing & Shoes Boutique
09.2013 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Meticulously handle inventory shipments from invoices to floor. Accurately tracking, entering, and pricing inventory items based on individual brand requirements.
- Create exceptional customer experience curated for each customer. Anticipate customer needs to provide high-quality service to ensure customer satisfaction.
- Build relationships with frequent customers to learn style and preferences.
- Curate gift sets and outfits for customers based on both customer and brand knowledge.
Secretary
Centry 21 Salvadori Realty
07.2011 - 08.2013
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Inputting new listings, filing closed listings.
- Communicate with Realtors, Loan Officer’s, and Brokers on status’ of their files.
Education
High School Diploma -
Merced High School
Merced, CA06.2013
Skills
- Wholesale Operations
- Recruitment & Hiring
- Knowledge of multiple POS Systems
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Staff Management
Timeline
Manager of Operations
Half-Pint Children's Boutique
03.2022 - Current
Sales Associate
Half-Pint Children's Boutique
01.2022 - 04.2022
Family Nanny
Cade & Stacie Colson
09.2019 - 08.2020
Lead Two's Teacher
Childrens Lighthouse Learning Centers
10.2018 - 05.2019
Special Education Instructional Assistant
Merced County Office Of Education
02.2016 - 05.2018
Sales Associate
Christina’s Fine Clothing & Shoes Boutique
09.2013 - 02.2017
Secretary
Centry 21 Salvadori Realty
07.2011 - 08.2013
High School Diploma -
Merced High School
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