Frank Paul Jr.
Ocala,FL
Summary
Vast overall knowledge of full dealership operations with a lifetime of experience in the automotive retail industry, second generation. Forward- thinking team leader skilled at operating departments efficiently to meet goals. Successful background with matching employees in proper roles for maximum overall performance. Proactive and hardworking individual focused on continuous improvement. Reliable, punctual, dependable, friendly and professional.
Overview
35
35
years of professional experience
Work History
GM-GSM- Finance Manager-UC Manager-Sales Manager
Deluca Toyota
07.1988 - Current
- Trained new and existing staff members in various procedures to prepare for job requirement: sales,F &I, management, fixed operations
- Desk and structure car deals for maximized profit
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote sales with honesty and integrity while maximizing profits.
- Maintained energy and enthusiasm in fast-paced environment
- Carry out day-to-day duties accurately and efficiently
- Promote new and used vehicle sales to exceed dealership volume, gross profit and customer expectations
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives
- Proficient with R&R, Ignite, DocuPad, E-Contract, E-Leads, RouteOne, DealerTrack, MMR, AutoTrader, TrueCar, V-Auto and other resources to drive new and used car sales & finance
- Coached individual team members on daily basis to maximize unit volume, gross profit and boost morale
- Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives
- New car allocation, preferencing and balancing inventory
- Achieved sales goals and service targets by cultivating and securing new customer relationships through marketing, BDC, and VIP
- Resolved problems with high-profile customers to maintain relationships and increase return customer base: put out fires and saving deals
- Exceeded sales quotas through effective sales strategy and business planning: numerous record breaking months
- Utilize & develop direct mail marketing events
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements
- Increased profits through providing excellent customer service, following established steps to the sale everytime without fail
- Monitored daily and monthly sales team performance, analyzed sales data, track, and submit reports
- Maintained up-to-date knowledge of competitor products and pricing in primary market area
- Drove team and company profits by developing and strengthening sales team
- Skills through vehicle walk around and objection handling training
- Maximize BDC/Internet and VIP sales with proper follow-up and lead time response
- Work closely with District and Regional managers.
Business Co-Owner
Beachside Boardworks, LLC
01.2015 - 01.2020
- Contractor Business specializing in building boat docks, seawalls, decks and custom fences.
Education
High School Diploma -
Oviedo High School
Oviedo, FL06.1985
Associate of Arts - Business Management
Valencia College
Orlando, FL07.1987
Skills
- Business Management
- New Car Allocations
- Staff Recruitment and Hiring
- Sales Management
- Problem Anticipation and Resolution
- F & I Management
- Revenue Growth
- U/C Management
- Deal Structuring/Desking
- Deal Negotiations
- Direct Mail Promotions
- Wholesale Operations
- CRM Tracking
- Financial Statements and Reports
- Sales Team Trainer
- Finance Team Trainer
Affiliations
South East Toyota Distribution Finance Training: JM&A certifiedSouth East Toyota Distribution New Car Sales Management certifiedSouth East Toyota Distribution Used Car Sales Management certifiedSales Seminars: Zig Zigler, Tom Stuker, Paul Cummings,Tony Robbins, Joe Verde, Joe Girard
Timeline
Business Co-Owner
Beachside Boardworks, LLC
01.2015 - 01.2020
GM-GSM- Finance Manager-UC Manager-Sales Manager
Deluca Toyota
07.1988 - Current
High School Diploma -
Oviedo High School
Associate of Arts - Business Management
Valencia College
Similar Profiles
TAALAYDRA NARINETAALAYDRA NARINE
Parts Manager at Deluca ToyotaParts Manager at Deluca Toyota
Audrey PalazziAudrey Palazzi
Sales Associate at Deluca EnterprisesSales Associate at Deluca Enterprises
Brook DuBoisBrook DuBois
Assistant General Manager at DeLuca RestaurantAssistant General Manager at DeLuca Restaurant