Kaitlin Hayward
Grand Junction,CO
Summary
Detail-oriented college student with hands-on experience in dog handling and food service. Demonstrates strong abilities in animal welfare, customer interaction, and time management. Experienced with POS systems and cash handling. Aims to utilize these skills to enhance customer engagement and optimize organizational practices.
Overview
3
3
years of professional experience
Work History
Front of House Ambassador
Noodle’s & Company
Grand Junction, CO
09.2025 - 12.2025
- Provided friendly and efficient customer service in a fast-paced restaurant environment.
- Enhanced dining experience through attentive service and prompt resolution of guest issues.
- Coordinated communication between front-of-house and kitchen staff to streamline order processing.
- Took customer orders and processed payments using a POS system.
- Managed cash transactions with accuracy and accountability, ensuring smooth financial operations.
- Served food, bused tables, and prepared to-go orders.
- Maintained cleanliness of front-of-house & dining room areas.
- Organized and replenished supplies to ensure availability for staff and customers.
Food Handler
Biff’s Bagels
Flagstaff, AZ
09.2024 - 06.2025
- Prepared various bagel sandwiches and specialty beverages including teas, lattes, mochas, cappuccinos, and other espresso drinks.
- Prepared food items following safety and hygiene standards.
- Ensured cleanliness through deep cleaning and dishwashing, contributing to a safe food preparation environment.
- Monitored food expiration dates, reducing waste through proper rotation practices.
- Managed inventory, maintaining optimal stock levels to align with demand and minimize shortages.
- Processed orders over the phone and in-person using POS system, ensuring accurate and timely service.
- Facilitated smooth operations during busy service times.
- Communicated effectively with customers to address inquiries and concerns.
Dog Handler
Hobnob Pet
Greenwood Village, CO
08.2022 - 03.2023
- Led play groups of up to 45 dogs, ensuring safe and engaging interactions.
- Monitored dog health, identifying early signs of issues to enable timely staff intervention.
- Followed established protocols for animal care and behavior management.
- Administered feeding, bathing, and medications.
- Performed thorough cleaning and sanitation of facility.
- Assisted in onboarding new team members by sharing best practices for dog handling and care techniques.
Education
Associate of Arts - English
Coconino Community College
Flagstaff, AZ12-2026
Skills
- Customer service
- Customer engagement
- Animal welfare
- Product knowledge
- Cash handling
- Multitasking
- Creative strategies
- Problem-solving
Timeline
Front of House Ambassador
Noodle’s & Company
09.2025 - 12.2025
Food Handler
Biff’s Bagels
09.2024 - 06.2025
Dog Handler
Hobnob Pet
08.2022 - 03.2023
Associate of Arts - English
Coconino Community College