Kaitlin Kiner
Mount Hermon,CA
Summary
An experienced food service worker with over 3 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Service Worker
Steamer Lane Supply
10.2021 - 02.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Managed 20-30 person line everyday, fulfilling supply demand, and increasing happy returning customer numbers
Grocery Store Cashier
Ben Lomond Market
07.2021 - 08.2021
- Memorized dozens of codes for register
- Maintained 25+ person checkout line with efficiency
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Pleasantly greeted customers and provided prompt and courteous service.
Deli Worker
Ben Lomond Market
07.2021 - 08.2021
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Carefully prepared orders and accurately calculated prices.
- Responded to telephone calls regarding available products and helped customers start order process.
Dinning Hall Server
Mount Hermon Association
06.2019 - 09.2019
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Maintained exceptional service standards each day.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Kept work environments in their most easy to use form
Education
High School Diploma -
Bliss Builders Homeschool
Santa Clara, CA12.2022
Skills
- Guest Satisfaction
- Cash Register Operations
- Menu Memorization
- Covid-19 Safety Protocols
- Accurate Cash Handling
- Attention to Detail
- Working with Diverse People
- Efficient Service
Certification
- Certified Food Handler - July 2019-February 2022
learning
I think knowledge is the most addictive thing out there. You can learn to accomplish whatever makes you happy. You can learn to accomplish what makes others happy. Everyone needs knowledge. If you can supply that knowledge you can do big things for people. Im very interested in learning what you have to teach and growing in a company.
Timeline
Food Service Worker
Steamer Lane Supply
10.2021 - 02.2022
Grocery Store Cashier
Ben Lomond Market
07.2021 - 08.2021
Deli Worker
Ben Lomond Market
07.2021 - 08.2021
Dinning Hall Server
Mount Hermon Association
06.2019 - 09.2019
High School Diploma -
Bliss Builders Homeschool
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