Kaitlin Maggard

340 reed Street (970)927-1500 John Petruska

• Streamlined inventory management processes, reducing stock discrepancies and enhancing order fulfillment efficiency.
• Analyzed sales data to identify trends, driving strategic decision-making for promotions and product placements.
• Fostered a positive workplace culture through continuous feedback and recognition programs, enhancing team morale.
• Collaborated with cross-functional teams on zoom to enhance supply chain operations and improve delivery timelines.
• Utilized advanced software tools for performance tracking, enabling data-driven insights into store operations.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Fixing kiosk when needed.

172 Trade Street

• Processed customer returns efficiently, ensuring accurate tracking and resolution of issues.
• Collaborated with warehouse teams to streamline return procedures and enhance operational efficiency.
• Implemented best practices for handling damaged or defective items, reducing waste in returns process.
• Inspected returned products for damages.
• Used distributor and manufacturer websites to process orders and request returns.
• Entered return codes and information into computer system.

113 E 4th Street

• Oversaw meal preparation processes to ensure quality and consistency in all dishes.
• Ensured compliance with health and safety regulations throughout food preparation and storage areas.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

111 E Main Street (859)858-9060 Erin and Tim Gibson

• Cash handling, opening and closing the register.
• Product knowledge, knowing every product and their price in store.
• Cook in every station at the restaurant- grill, oven, sandwhich, salads, sides, bakery and beverages.
• Prepared food for each shift before they started.
• practiced safe food handling and trained others on how to do so.
• Barista- Knowledge of all coffee and tea beverages offered in store.
• Remembering all drink specials.
• Baker- Baked various amounts of food before opening the store.
• Oversaw daily operations, ensuring high-quality food service and customer satisfaction.
• Managed staff scheduling and training, enhancing team efficiency and performance.
• Developed catering menus, aligning offerings with client preferences and seasonal ingredients.
• Implemented inventory management systems to reduce waste and optimize supply chain processes.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Budgeting and order placing.
• Cleaning- Washing dishes, deep kitchen cleaning, deep floor scrubbing, mopping and sweeping.

634 Edgewood Drive (859)877-2282

• Collaborated with team members to streamline checkout processes during peak hours.
• Followed health and safety guidelines to ensure a clean and safe environment for customers.
• Adapted to various tasks, demonstrating flexibility in a fast-paced retail setting.
• Participated in training sessions to improve product knowledge and customer engagement skills.
• Stocked store appropriately.
• Deep cleaning across the entire store.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.

104 Edgewood Plaza Drive

• Processed customer transactions efficiently using point-of-sale system.
• Maintained accurate cash drawer, ensuring all transactions balanced at shift end.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted in stocking shelves and organizing merchandise to enhance store presentation.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.