Kaitlin Moore
Frisco,TX
Overview
1
1
year of professional experience
Work History
Founders Club/Guest Services Concierge
RoughRiders Baseball Team
Frisco, TX
04.2025 - Current
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction.
- Gave top-notch service to guests in line with company standards.
- Worked collaboratively with other departments to ensure all guest needs were met promptly.
- Distributed facility information effectively, ensuring guests were informed of services and amenities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
VIP Guest Attendant
The Light Park
Frisco, CO
10.2025 - 01.2026
- Assisted guests in navigating park facilities and attractions effectively.
- Provided administrative support by managing guest inquiries and feedback.
- Responded to guest concerns promptly to enhance overall satisfaction.
- Greeted customers, answered their questions and provided them with assistance.
- Processed payments and refunds to maintain accurate records of daily sales transactions.
- Monitored access to facilities, enforcing entry requirements and restrictions.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Welcomed guests and ensured a pleasant check-in experience.
Education
Bachelor of Arts - Journalism/PR
06.2002 - 12.2006
- Member of Kappa Kappa Gamma Sorority
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
VIP Guest Attendant - The Light Park
10.2025 - 01.2026
Founders Club/Guest Services Concierge - RoughRiders Baseball Team
04.2025 - Current
The University of Oklahoma - Bachelor of Arts, Journalism/PR
06.2002 - 12.2006