Kaitlin Napier
Lufkin,TX
Summary
Dynamic and detail-oriented professional with experience as a Chiropractor Assistant at Chala Sports And Family Chiropractic, enhancing patient well-being through effective care plans. Proven problem-solving and appointment scheduling expertise, consistently resolving customer complaints and fostering loyalty in previous roles. Committed to professionalism and ethics in all interactions.
Overview
6
6
years of professional experience
Work History
Chiropractor Assistant
Chala Sports And Family Chiropractic
11.2019 - 01.2022
Provided essential services to enhance patient well-being.
Charted customer care plans
Customer Service Representative
Career Uniforms Web Store
10.2015 - 11.2019
Take and process orders
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Central ISD
Pollok, TX05.2013
Skills
- Appointment scheduling expertise
- Professionalism and ethics
- Adaptive decision making
- Problem solving prowess
- Detail-oriented focus
Timeline
Chiropractor Assistant
Chala Sports And Family Chiropractic
11.2019 - 01.2022
Customer Service Representative
Career Uniforms Web Store
10.2015 - 11.2019
High School Diploma -
Central ISD
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