Kaitlin Olson
Franklin,TN
Summary
Shift leader with extensive experience in team supervision and performance monitoring. Proficient in employee management, mentoring, cash handling, and inventory oversight. Experienced in photography and adept with various software for image uploading and sharing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Tazikis Mediterranean Cafe
Berry Farms, TN
09.2020 - Current
- Supervised daily operations and ensured adherence to restaurant standards.
- Verified that cash drawers and safe contained correct amounts of money during opening and closing shifts.
- Managed inventory levels and coordinated supply orders for efficient stock management.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Upheld company standards and compliance requirements for operations.
- Assisted general manager with operations game plan and company initiatives implementation.
- Reviewed time sheets for accuracy before submitting them for payroll processing.
- Inputting invoices in Microsoft to assist the general manager.
Education
Bachelor of Arts - Photography
Nossi College of Art And Design
Madison08-2023
Skills
- Operational supervision
- Inventory management
- Cash handling
- Inventory counts
- Efficient decision-making
- Discipline and focus
- Staff training
- Effective communication
- Microsoft, Apple, and Google proficiency
- Photo editing
- Adobe Photoshop, Lightroom, and Bridge
- Studio management
- Commercial, products, branding
- Social media
- Lighting techniques
- Camera operation
Affiliations
- Gym
- Running
- Volleyball
Accomplishments
- Band Director Assistant award in high school
- Perseverance award in college
Certification
- Getting my certification in Nutrition and SSR (sleep, stress, and recovery)
Timeline
Shift Leader
Tazikis Mediterranean Cafe
09.2020 - Current
Bachelor of Arts - Photography
Nossi College of Art And Design
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