Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlin Peterson

Hope Mills,NC

Summary

Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Hinkamp Jewelers
10.2023 - Current
  • Assisted customers in selecting jewelry, providing personalized recommendations to enhance shopping experience.
  • Managed inventory levels, ensuring accurate stock availability and organization on sales floor.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
  • Trained new staff on product knowledge and customer service best practices to boost team performance.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Collaborated with team members to execute visual merchandising strategies that elevated store aesthetics.
  • Participated in promotional events, increasing engagement and driving sales through targeted customer interactions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Front of House Employee

Chick-fil-A
11.2022 - 08.2023
  • Greeted and assisted customers, ensuring a welcoming atmosphere.
  • Handled cash transactions accurately and efficiently.
  • Maintained cleanliness and organization of front-of-house areas.
  • Collaborated with team members to enhance customer service experience.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.

Education

Associate of Applied Science - Radiography

Fayetteville Technical Community College
Fayetteville, NC
06-2028

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Cash handling
  • Reliability and punctuality
  • Professional appearance
  • POS system operations
  • Friendly and outgoing
  • Strong communication and interpersonal skills

Timeline

Retail Sales Associate

Hinkamp Jewelers
10.2023 - Current

Front of House Employee

Chick-fil-A
11.2022 - 08.2023

Associate of Applied Science - Radiography

Fayetteville Technical Community College

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