Kaitlin Reed
Raleigh,NC
Summary
Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in high volume establishments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Bartender
Sports And Social / Ava Rooftop Ba R
02.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Teets
08.2021 - 01.2023
- Greet guests, Swift service, Beer and liquor knowledge, money handling, Daily/weekly cleaning duties,
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/Bartender
Trophy brewing and pizza
04.2021 - 11.2021
- Guide guests through food and drink menu, Prompt service, Food and beer knowledge, Daily/weekly cleaning duties
Bartender
Plus Dueling Piano Bar
02.2018 - 03.2020
- Greet guests, Fast professorial service, Answer any questions from guests, Make drinks quickly and efficiently, Accept payment and make correct change, Daily and weekly cleaning duties
Bar Manager/Bartender
Southern Charred
10.2017 - 01.2018
- Beer and liquor inventory and ordering weekly, Fast professional service, Maintain bookkeeping, Make staff schedule weekly, Handle any and all customer questions, comments, and concerns, Create catering invoices, that meet both store and customer satisfaction, Set up in house and off site catering events, Daily and weekly cleaning duties
Server/Hostess
JMR Kitchens
04.2016 - 10.2017
- Warmly greet customers, Guide them through the food and wine menus, Make suggestions, Provide friendly and professional service, Ensure guests leave full and happy
Education
psychology
Ball State University
Muncie, INDiploma - psychology
Plymouth High School
Plymouth, IN01.2010
Skills
- Waitress (10 years)
- Hostess (3 years)
- Bartender (6 years)
- Bar Manager (2 years)
- Restaurant Experience
- Serving Experience
Timeline
Bartender
Sports And Social / Ava Rooftop Ba R
02.2023 - 10.2023
Bartender
Teets
08.2021 - 01.2023
Server/Bartender
Trophy brewing and pizza
04.2021 - 11.2021
Bartender
Plus Dueling Piano Bar
02.2018 - 03.2020
Bar Manager/Bartender
Southern Charred
10.2017 - 01.2018
Server/Hostess
JMR Kitchens
04.2016 - 10.2017
psychology
Ball State University
Diploma - psychology
Plymouth High School
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