Kaitlin Young
Newark
Summary
I am a driven individual with a strong background in customer service and cash handling. Demonstrated expertise in problem solving and managing customer inquiries, committed to delivering exceptional service and fostering positive relationships.
Overview
3
3
years of professional experience
Work History
The Center for New Beginnings
Amy
Newark
01.2025 - 01.2026
- Executed daily tasks with accuracy and efficiency, ensuring smooth operations.
- Proposed innovative ideas and solutions that improved team collaboration and service outcomes.
- Collaborated with diverse coworkers to achieve shared goals and resolve issues impacting service delivery.
- Assessed residents' needs quickly.
Bank Teller-Harvest Federal Credit Union
Lisa
Heath
08.2023 - 12.2024
- Processed customer transactions efficiently and accurately.
- Managed cash drawer and balanced funds daily.
- Assisted customers with account inquiries and service requests.
- Promoted bank services, increasing customer engagement and satisfaction.
- Resolved customer complaints efficiently, enhancing overall service quality.
Customer Service-ITM Marketing
Angie
Coshocton
03.2023 - 08.2023
- Engaged with existing members through outbound calls to clarify account details, improving customer satisfaction.
- Provided information on new products and services through outbound calls, enhancing customer awareness and engagement.
- Followed up on small business loan applications through outbound calls, ensuring applicants received timely updates.
Skills
- Customer relationship management
- Customer service
- Account management
- Cash handling
- Transaction processing
- Data entry
- Software installation
- Problem solving
- Time management
- Innovative solutions
Timeline
The Center for New Beginnings
Amy
01.2025 - 01.2026
Bank Teller-Harvest Federal Credit Union
Lisa
08.2023 - 12.2024
Customer Service-ITM Marketing
Angie
03.2023 - 08.2023