Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kaitlyn Anda

Pueblo,CO
Kaitlyn Anda

Summary

Experienced Intake Coordinator offering strong attention to detail while reviewing documents, checking sites and searching titles. Ambitious and driven to provide exceptional administrative support and customer service. Strengths include legal research, time management and trial preparation. Clear knowledge of court processes and legal proceedings. Reliable employee seeking administrative/legal assistant position. Offering excellent communication and good judgment.

Overview

4
years of professional experience

Work History

Telus International
Remote

Quality Assurance Analyst
10.2022 - Current

Job overview

  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.

Walker County Criminal District Attorney’s Office
Huntsville, Texas

Legal Assistant
05.2016 - 08.2017

Job overview

  • Create and maintain filing systems, both electronic and physical
  • Prepare communications, such as memos, emails, invoices, reports, and other correspondence
  • Input information into file database and case management software
  • Confirmed case status with attorney

Walker County Criminal District Attorney’s Office
Huntsville, Texas

Victim Assistant Coordinator Intern
01.2016 - 05.2016

Job overview

  • Provided assistance to victims of felony and misdemeanor crimes with compassion and supportiveness
  • Maintained and updated victim information (VIS, restitution, and returned letters) on an internal database
  • Filed, updated, and maintained Protective Orders
  • Miscellaneous clerical and secretarial duties as needed

ROSS Stores
Huntsville, Texas

Cashier and Stocker
02.2015 - 05.2016

Job overview

  • Duties include processing multiple types of payments and confirming accuracy
  • Maintaining strict visual store standards
  • Unloading weekly delivery trucks and stocking new items

Wal-Mart Inc
Huntsville, Texas

Cashier
11.2013 - 04.2014

Job overview

  • Responsibilities included greeting customers, maintained clean and orderly checkout areas, and established price of goods, services or admissions
  • Confirmed accuracy by tabulating final bills through calculators and automated cash registers

Luigi’s Italian Restaurant
Harker Heights, Texas

Waitress/Hostess
01.2012 - 01.2013

Job overview

  • Resolved consumer complaints through active listening and balancing company needs with the consumer’s wants
  • Built and maintained consumer relationships by learning, adapting and applying consumer’s preferences

Education

Sam Houston State University

Bachelor of Science from Victim Studies, Psychology

Skills

  • Compassion with a non-judgmental attitude
  • In-depth understanding/education regarding victimization
  • Confident decision making and problem solving aptitude
  • Fluidly organizes and prioritizes tasks assigned
  • Proficient in Microsoft Office Suite
  • Assisting Legal Professionals
  • Conducting Intakes
  • Database Searching

Timeline

Quality Assurance Analyst

Telus International
10.2022 - Current

Legal Assistant

Walker County Criminal District Attorney’s Office
05.2016 - 08.2017

Victim Assistant Coordinator Intern

Walker County Criminal District Attorney’s Office
01.2016 - 05.2016

Cashier and Stocker

ROSS Stores
02.2015 - 05.2016

Cashier

Wal-Mart Inc
11.2013 - 04.2014

Waitress/Hostess

Luigi’s Italian Restaurant
01.2012 - 01.2013

Sam Houston State University

Bachelor of Science from Victim Studies, Psychology

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Kaitlyn Anda