Kaitlyn Arnold
Morganton,NC
Summary
Results-driven professional with extensive experience in the food industry. Recognized for exceptional customer service and adherence to food safety protocols, contributing to a positive dining experience and operational excellence.
Overview
10
10
years of professional experience
Work History
Shift Lead
Chicken Salad Chick
Morganton, North Carolina
08.2026 - Current
- Led team during shifts to optimize operational efficiency.
- Developed training program for new employees on food safety and customer service standards.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Maintained equipment functionality through routine checks and maintenance tasks.
- Ensured store appearance through cleaning, stocking shelves, and effective merchandise display.
Crew Member
Chipotle
Lenoir, North Carolina
08.2025 - 07.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Prepared fresh ingredients according to food safety standards.
- Prepared ingredients by washing, chopping, and measuring food items.
- Operated kitchen equipment such as mixers, ovens, and slicers safely.
- Maintained a clean and organized work area in accordance with health standards.
- Prepared and presented food for various events and gatherings.
Shift Leader
Jacks Urban Eats
Roseville, California
05.2016 - 01.2024
- Supervised team members during busy shifts at a fast-casual restaurant.
- Oversaw food preparation, ensuring compliance with safety standards to uphold customer health and satisfaction.
- Trained new staff on menu items and customer service techniques.
- Addressed customer complaints promptly, fostering a positive dining experience and enhancing customer loyalty.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Organized work environment by delegating tasks effectively, promoting team efficiency and service quality.
- Inspected food preparation areas to ensure that proper sanitation standards were met at all times.
- Upheld company standards and compliance requirements for operations.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Education
High School Diploma -
Del Campo High School
Fair Oaks, CA05-2016
Skills
- Food safety protocols
- Customer service
- Team supervision
- Training program development
- Inventory management
- Equipment operation
- Point of sale
- Quality control
- Scheduling efficiency
- Organizational skills
- Problem solving
- Attention to detail
Timeline
Shift Lead
Chicken Salad Chick
08.2026 - Current
Crew Member
Chipotle
08.2025 - 07.2026
Shift Leader
Jacks Urban Eats
05.2016 - 01.2024
High School Diploma -
Del Campo High School