Abigail VanSingel

• Greeted each customer with a smile and a warm welcome into the store and helped to meet their needs, and answered any questions or concerns they might have.
• Resolved customer complaints and offered solutions to the issue at hand.
• Made a point to get to know the regular customers, remembering their names and even remembering their orders to create a sense of individuality for each customer.
• Trained new employees and oversaw daily tasks and responsibilities to ensure a productive and successful day.
• Motivated staff and provided constructive feedback to foster a positive work environment.
• Completed opening and closing tasks to prepare the store for the day/the following day.
• Balanced tills, handled deposits and cash tips, and maintained accurate documentation to ensure financial accountability.
• Managed and documented inventory levels weekly to ensure store stayed stocked according to our demands.
• Followed food safety and health protocols to ensure a safe environment for both staff and customers.
• Achieved ServSafe Manager certification to ensure compliance with health regulations.
• Oversaw store operations in absence of General Manager to maintain continuity and service standards.

Cleaned tables at local elementary school, ensuring hygienic conditions for students and staff.