Kaitlyn Arthur

• Developed effective relationships with all department personnel through clear communication.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Established effective security policies and monitored implementation at all levels.
• Respond to all medical emergencies by providing first aid, CPR or any support as needed until medical personnel arrive.
• Maintained and established a relationship with local Law Enforcement officers.
• Maintained proper functioning of all security equipment.
• Completed payroll, reports and all documentation for operations and administration.
• Operate and maintained all security cameras on campus; which includes ordering data cable, running, and terminating data cable.

Completed basic and technical training in San Antonio, TX | January-July 2019.

• Conducted flight line patrols, guarded air crafts, and manned the front entry gate access.
• Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
• Completed in-depth searches of individuals.
• Qualified/Expert in different weapons.
• Certified in riot control, combative training, OC (Pepper Spray), land navigation, and deployed armed foot/vehicle patrol.
• Was part of a small team to conduct and carry out a variety of duties and tasks around New Mexico during COVID.
• Deployed to Washington D.C. for the January riots at the Capital and participated in the 2021 Presidential Inauguration.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Provide security for Academy Property.
• Respond to all alarms, accidents, and/or intrusions on campus.
• Maintains campus traffic discipline and cites violators.
• Meets and directs any emergency vehicle entering campus.
• Maintains confidentiality.
• Provide security and assistance at all school events.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
• Worked through COVID and followed CDC guidelines.
• Worked with all department leaders and team members.
• Assisted guests with their needs and directed them to the appropriate place in the store.
• Responded to EAS alarms.
• Completed receipt checks.
• Assisted in apprehending.
• Trained incoming hires.

• Oversaw and managed lifeguard staff by monitoring attendance and performance.
• Assigned work to staff, set schedules, and motivated strong performance in key areas.
• Performed regular safety inspections of pools and equipment to reduce hazards.
• Adjusted pool chemical balance to maintain general water cleanliness.
• Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
• Hired, trained and evaluated team members to meet departmental standards and goals.
• Maintained filtration system and other aquatic systems within facility to support proper operations.

• Helped customers complete purchases, locate items, and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
• Greeted all customers warmly to build welcoming and positive atmosphere within store.
• Answered questions about store policies and addressed customer concerns.
• Mentored new team members on sales software system operation.