Kaitlyn Baggett
DEQUINCY,LA
Summary
Highly motivated office personnel with 6+years of experience in diverse administrative functions various professional office settings. Good communication, planning and relationship-building skills in a fast-paced environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounts Clerk
Beauregard Parish School Board
DeRidder, LA
06.2023 - Current
- Provided clerical support to department, such as filing, copying and restocking supplies.
- Worked with vendors and management to resolve issues quickly.
- Set up and updated Excel spreadsheets to track financial data.
- Managed scheduling and calendar coordination for executives, ensuring optimal time management.
- Prepared and organized documents for meetings, enhancing presentation readiness.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Volunteer Firefighter
Beauregard Fire District #2
Longville, LA
05.2016 - 05.2024
- Provide station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
- Inspect alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
- Maintain close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel.
- Help organize paperwork/ put new volunteers in the system.
Clerical Assistant
MedExpress Ambulance Service Inc
Alexandria, LA
07.2021 - 03.2023
- Interacted with customers by phone, email or in-person to provide information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Kept supplies/ Office clean throughout the work week.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Composed sensitive, confidential reports and documentation.
- Received and routed business correspondence to correct departments and staff members.
- Assisted team members with administrative requirements by expertly using diverse office software.
- Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
- Assisted clients with using library catalogs and software, providing training and answering questions.
- Coordinated Outlook calendar and scheduled meetings and events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Arranged rapid office equipment repair and maintenance with vendors.
- Supported office staff and operational requirements with administrative tasks.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Helped plan and execute private, company and client events.
- Helped with planning and hosting of marketing events.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Shadowed professionals in different situations to increase marketing knowledge.
Receptionist
South Beauregard Medical Center
Longville, LA
06.2018 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated patient records.
- Answered telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Scheduled and confirmed appointments.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Microsoft Word, PowerPoint.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Responded to correspondence from insurance companies to verify patient's coverage.
Laborer
Fragrance Buddy
Ragley, LA
01.2018 - 07.2021
- Worked alongside team to accomplish work goals according to schedule.
- Poured up fragrances, as well as filling the orders to be distributed out.
- Organized shelves of the fragrances and kept the area clean and neat.
Education
No Degree - Nursing
Sowela Technical Community College
Lake Charles, LAHigh School Diploma -
South Beauregard High School
Longville, LA05.2018
Skills
- Inventory Specialist
- Record Sorting and Filing
- Scheduling/Confirming Appointments
- Public Relations
- Community Relations
- MS Office
- Administrative Support
- Spreadsheets proficiency
Certification
- CPR Certified
- VFIS Driver Training Completed
- Hazmat Awareness
- Hazmat Operations
Timeline
Accounts Clerk
Beauregard Parish School Board
06.2023 - Current
Clerical Assistant
MedExpress Ambulance Service Inc
07.2021 - 03.2023
Receptionist
South Beauregard Medical Center
06.2018 - 07.2021
Laborer
Fragrance Buddy
01.2018 - 07.2021
Volunteer Firefighter
Beauregard Fire District #2
05.2016 - 05.2024
No Degree - Nursing
Sowela Technical Community College
High School Diploma -
South Beauregard High School