Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
References
Timeline
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Kaitlyn Benson

Rexburg,ID

Summary

Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to enhance operational efficiency and maintain high food safety standards. Recognized for a positive attitude and exceptional time management skills, ensuring a seamless dining experience for guests while effectively managing inventory and supporting team members.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess/Table Busser

Gringo's Mexican Restaurant
Rexburg, ID
09.2024 - 01.2025
  • Monitored inventory of tableware and salsas to ensure optimal supply levels.
  • Delivered exceptional customer service by addressing needs promptly.
  • Greeted guests upon arrival and escorted them to tables with menus and silverware.
  • Managed waiting list efficiently to guarantee timely seating for all parties.
  • Assisted servers in bussing tables during peak hours to improve operational efficiency.
  • Performed light cleaning tasks, including wiping tables and sweeping floors.
  • Demonstrated strong interpersonal skills with customers to create positive experiences.
  • Answered phone inquiries to schedule reservations, record takeout orders, and address service questions.

Fry Cook/Drive-Thru Cashier

Wendy's
Rexburg, ID
07.2023 - 12.2023
  • Restocked kitchen supplies including food products and utensils.
  • Monitored product freshness and discarded out-of-date items according to health regulations.
  • Trained new employees on fryer operation techniques.
  • Communicated with customers about order details in a friendly manner.
  • Verified that prepared food met all standards for quality and quantity.
  • Stocked and restocked food items on the line.
  • Prepared menu items such as French fries and chicken nuggets.

Drive-Thru Cashier/Cashier

Taco Bell
Rexburg, Idaho
07.2022 - 08.2022
  • Verified that orders were accurate and complete before delivering them to customers.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Received payment from customers and made change as needed.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.

Education

High School Diploma -

Madison Senior High School
Rexburg, ID
05-2024

Some College (No Degree) - Interdisciplinary Studies

Brigham Young University - Idaho
Rexburg, ID

Skills

  • Time management
  • Positive attitude
  • Attention to detail
  • Customer service
  • Phone etiquette
  • Food safety
  • Point of sale systems
  • Calm demeanor

Accomplishments

  • Graduated with Honors from High School.
  • Received several scholarships to the college of BYU-Idaho
  • Competed in the National Junior Olympics as a Ballroom Dancer.

Languages

German
Elementary

Affiliations

  • Ballroom Dance
  • Choir

Certification

  • Completed the authorized University of Idaho Extension food safety and sanitation course, Ready, Set, Food Safe, in compliance with Section 2-102 of the Idaho Food Code.

References

References available upon request.

Timeline

Hostess/Table Busser

Gringo's Mexican Restaurant
09.2024 - 01.2025

Fry Cook/Drive-Thru Cashier

Wendy's
07.2023 - 12.2023

Drive-Thru Cashier/Cashier

Taco Bell
07.2022 - 08.2022

High School Diploma -

Madison Senior High School

Some College (No Degree) - Interdisciplinary Studies

Brigham Young University - Idaho

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