Kaitlyn Bibb
Milford,OH
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Able to work collaboratively with others.
Student Athlete (freshman year of college at Muskingum) consistently devoting average of 20-30 hours per week to training, practices, meetings, travel and tournament competition while working towards Nursing degree. Driven competitor exemplifying team spirit and good sportsmanship.
Overview
4
4
years of professional experience
Work History
Assistant Varsity Softball Coach
Milford High School
02.2024 - Current
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Assisted head coach in developing game plans, resulting in improved gameplay and overall team success.
- Assisted in maintaining safe practice environment by adhering to established safety guidelines, inspecting equipment regularly, and promptly addressing any hazards or concerns.
- Promoted culture of sportsmanship both on and off field by modeling respectful behavior towards opponents during games or practices.
Barista
Biggby Coffee
08.2023 - Current
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
Weight Room Attendant
Muskingum University
09.2022 - 04.2023
- Enhanced weight room safety by implementing strict guidelines and protocols for equipment usage.
- Promptly responded to all requests for assistance.
- Improved overall gym safety by conducting regular equipment inspections and maintenance.
- Managed check-in and check-out process of items.
- Actively monitored weight room activities to ensure compliance with gym policies and safely address any incidents that arose.
- Assisted customers with finding items and storing belongings.
Host/Carry Out
Shooters Sports Bar
08.2020 - 07.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Increased restaurant efficiency by maintaining organized host stand, including menus, reservation logs, and seating charts.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Some College (No Degree) - Nursing
Northern Kentucky University
Newport, KYSome College (No Degree) - Nursing
Muskingum University
New Concord, OHHigh School Diploma -
Milford High School
Milford05.2022
Skills
- Customer Service
- Strong Work Ethic
- Weight Training
- Mental Toughness
- Athletic training and coaching
- Heartsaver First Aid CPR AED
- Policy Enforcement
- Collaboration
- Professionalism
- Empathy
Timeline
Assistant Varsity Softball Coach
Milford High School
02.2024 - Current
Barista
Biggby Coffee
08.2023 - Current
Weight Room Attendant
Muskingum University
09.2022 - 04.2023
Host/Carry Out
Shooters Sports Bar
08.2020 - 07.2022
Some College (No Degree) - Nursing
Northern Kentucky University
Some College (No Degree) - Nursing
Muskingum University
High School Diploma -
Milford High School
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