Kaitlyn Billiard
Elkins
Summary
Dynamic professional with a strong background in customer service and dog care, honed at West Toledo Animal Hospital. Proven ability to enhance operational efficiency and improve client satisfaction through effective problem-solving and multitasking. Skilled in animal handling and fostering, ensuring the well-being and adoptability of pets.
Overview
9
9
years of professional experience
Work History
Bakery / Deli
Beverly Pike Shop N Save
Elkins, WV
09.2025 - Current
Associate
Walmart
Elkins, WV
07.2023 - 09.2025
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
- Oversaw store cleanliness and organization to enhance customer experience.
- Collaborated with team members to enhance customer service strategies and improve overall satisfaction.
Dog Boarding and Daycare
West Toledo Animal Hospital
Toledo, OH
04.2018 - 10.2022
- Supervised daily activities for boarding and daycare dogs, ensuring safety and well-being.
- Developed and implemented enrichment programs to promote health and socialization among pets.
- Trained staff on best practices for animal care and behavior management techniques.
- Coordinated scheduling for daycare services, optimizing resource allocation and client satisfaction.
- Monitored health conditions of animals, recognizing signs of distress or illness for timely intervention.
- Streamlined check-in/check-out processes to enhance operational efficiency and reduce wait times.
- Proven ability to learn quickly and adapt to new situations.
In Home Dog Fostering
Still Missing Animal Welfare Group
Toledo, OH
04.2017 - 07.2021
- Provided compassionate care for foster dogs, ensuring their physical and emotional well-being.
- Coordinated intake and assessment processes for incoming dogs, facilitating smooth transitions into foster homes.
- Developed individualized training plans to address behavioral issues, enhancing adoptability of foster dogs.
- Collaborated with veterinary professionals to manage health care needs and maintain accurate medical records.
Education
High School Diploma -
Emmanuel High School
Toledo, OH06-2017
Skills
- Customer service
- Problem-solving
- Multitasking
- Computer skills
- Calm under pressure
- Decision-making
- Dog handling
- Kennel cleaning
Timeline
Bakery / Deli
Beverly Pike Shop N Save
09.2025 - Current
Associate
Walmart
07.2023 - 09.2025
Dog Boarding and Daycare
West Toledo Animal Hospital
04.2018 - 10.2022
In Home Dog Fostering
Still Missing Animal Welfare Group
04.2017 - 07.2021
High School Diploma -
Emmanuel High School