Kaitlyn Brown
RICHMOND,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. Is seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Bartender /Front of House Supervisor
Torchy's Tacos
09.2021 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Hostess /To-Go Specialist
Texas Roadhouse
09.2020 - 08.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Associate of Arts - Psychology
Wharton County Junior College
Wharton, TX05.2023
High School Diploma -
Foster High School
Richmond, TX05.2021
Skills
- Payment Processing
- Basic Accounting
- Organizational Ability
- Hospitality Service Expertise
- Highly Reliable
- Engaging Personality
- Handling Difficult Customers
- Clear and Effective Communication
Timeline
Bartender /Front of House Supervisor
Torchy's Tacos
09.2021 - Current
Hostess /To-Go Specialist
Texas Roadhouse
09.2020 - 08.2021
Associate of Arts - Psychology
Wharton County Junior College
High School Diploma -
Foster High School