Kaitlyn Busey
Jasper,TX
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Crystal PM
I am an outgoing person and I love to meet new people.
I also love to help people in any way I can.
I am meticulous as well as loving to have my work space organized.
I pick thing's up very quickly and I love learning new things.
Experienced receptionist with over 5 years of experience in the medical field. Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Reliable employee. Offering excellent communication and good judgment.
Overview
5
5
years of professional experience
Work History
Cabinet Builder/Installer
East Texas Wood Works
Jasper , TX
03.2017 - 05.2019
- Installed hardware such as drawer pulls, hinges and handles.
- Staining expertise
- Worked with clients to help them in design and installation process
- Developed and retained excellent tool and machinery skill to produce consistent, top-quality work.
- Adjusted workflow and materials to meet production deadlines, coordinating additional resources to meet challenging timelines.
Childcare Provider
Mrs. Kim's Daycare
Lufkin, TX
08.2019 - 01.2021
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Front Desk Receptionist/Insurance Verification Specialist
4 Sight Vision Center
Jasper, TX
02.2021 - Current
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Observed strict procedures to protect sensitive patient information, medical records and payment data.
- Verified client information by analyzing existing evidence on file.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Posted payments to accounts and maintained records.
- Reviewed 20-30 patient cases bi-weekly and verified insurance coverage information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Implemented Crystal PM for digitizing and organizing over 250 medical records.
Education
Core Curriculum Home School
Lufkin Tx 07.2012
Skills
- Medical Billing
- Medical Terminology
- Customer Service
- Data Security and Confidentiality
- Communication and Interpersonal Skills
- Coordination and Scheduling
- Attention to Detail
- Organization and Time Management
- Customer Relationship Management
- Cleaning and Sterilizing
- Collaborative Relationships
- Analytical Thinking
- Order Purchasing
- Computer Proficiency
- Teamwork and Collaboration
Timeline
Front Desk Receptionist/Insurance Verification Specialist
4 Sight Vision Center
02.2021 - Current
Childcare Provider
Mrs. Kim's Daycare
08.2019 - 01.2021
Cabinet Builder/Installer
East Texas Wood Works
03.2017 - 05.2019
Core Curriculum Home School