Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Butt

Janesville ,WI

Summary

Dynamic professional with a proven track record at Two Brothers Bar & Grill, specializing in team leadership and server training. Known for enhancing team morale and significantly improving customer satisfaction through strong organizational and verbal communication skills. Expertise in workplace safety and food safety ensures operational efficiency and exceptional service delivery.

Overview

7
7
years of professional experience

Work History

Waitstaff

Two Brothers Bar & Grill
Edgerton, Wisconsin
07.2021 - Current
  • Comprehensive understanding of the menu to explain dining choices.
  • Conducted comprehensive training sessions for onboarding team members.
  • Refilled fridges and freezers, ensuring adequate inventory supply.
  • Assisted staff by serving food and beverages or bussing tables.
  • Conducted cleanliness checks and verified accurate arrangement of dining locations.
  • Assisted with professionally resolving customer complaints.
  • Executed payment processing efficiently through the POS system.
  • Guided customers in choosing menu items tailored to their dietary preferences.
  • Maintained exemplary cleanliness, organization, storage, and sanitation of food and beverage products to assure quality.

Sales Associate

Rogans Shoes
Janesville, Wisconsin
12.2017 - 06.2021
  • Handled returns, exchanges, and refunds per company policies.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered store and merchandise questions and led customers to wanted items.
  • Collected payments and provided accurate change.
  • Greeted customers to determine wants or needs.
  • Placed special orders or called other stores to find desired items.

Sales Associate

Old Navy
Janesville, Wisconsin
02.2018 - 11.2019
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Worked with fellow sales team members to achieve group targets.
  • Facilitated return, exchange, and refund transactions following company guidelines.
  • Answered store and merchandise questions and led customers to wanted items.
  • Collected payments and provided accurate change.
  • Delivered precise details regarding products, pricing and services.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Welcomed customers to understand their requirements.

Education

Associate of Science - Criminal Justice

Blackhawl Technical College
Janesville WI
12-2022

High School Diploma -

Craig High School
Janesville WI
06-2020

Bachelor of Science - Physical Education

University of Whitewater
Whitewater, WI

Skills

  • Workplace safety
  • Food safety
  • Policy enforcement
  • Team morale boosting
  • Strong leadership
  • Server training
  • Organization
  • Verbal and written communication

Timeline

Waitstaff

Two Brothers Bar & Grill
07.2021 - Current

Sales Associate

Old Navy
02.2018 - 11.2019

Sales Associate

Rogans Shoes
12.2017 - 06.2021

Associate of Science - Criminal Justice

Blackhawl Technical College

High School Diploma -

Craig High School

Bachelor of Science - Physical Education

University of Whitewater

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Kaitlyn Butt