Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaitlyn Carter

Hoschton,GA

Summary

Strategic business operations professional recognized for driving productivity and efficiency. Expertise in process optimization, project management, and data analysis results in streamlined workflows and enhanced operational performance. Strong communication, problem-solving, and leadership skills are essential for team success and the achievement of organizational objectives.

Overview

10
10
years of professional experience

Work History

Team Lead

Topgolf
Buford, GA
09.2021 - Current
  • Manage large teams and oversee daily operations
  • Educate and train new associates, ensuring high service standards
  • Facilitate communication between hourly staff and management
  • Track inventory and sales using Excel, improving efficiency
  • Implement workflow systems to enhance productivity
  • Balance daily transactions with 100% accuracy

Manager

Braselton Brewing Company
Braselton, GA
12.2018 - 05.2021
  • Trained, coached, and led front-of-house staff in daily operations
  • Managed hiring and scheduling to ensure smooth restaurant operations
  • Oversaw opening, closing, and inventory control
  • Organized special events to enhance customer engagement

Waitress/Bartender

Tannery Row Ale House
Buford, GA
07.2017 - 12.2019
  • Adhered to sanitation, safety, and alcohol policies
  • Recommended wine pairings and chef's specialties to guests
  • Assisted customers throughout their dining experience
  • Collaborated with service and kitchen staff for seamless workflow
  • Resolved customer concerns quickly and effectively

Guest Service Representative

Rick Hendrick Chevrolet
Buford, GA
04.2016 - 07.2017
  • Warmly greeted customers and assisted with inquiries
  • Maintained a clean, professional, and welcoming environment
  • Managed daily sales reports and appointment scheduling
  • Provided exceptional guest experiences through clear communication

Hair Stylist

Genesis Salon by 124
Hamilton Mill, GA
02.2015 - 04.2016
  • Delivered high-quality cosmetology services
  • Maintained clean and sanitized workstations
  • Built strong client relationships through personalized service
  • Recommended beauty products based on individual needs

Education

Diploma -

White Oak High School
Jacksonville, NC
01.2013

Some College (No Degree) -

Coastal Carolina Community College
Wilmington, NC

Skills

  • Hospitality, commitment, and leadership
  • Team management and training
  • Inventory control and workflow optimization
  • Operational efficiency and adaptability
  • Customer service excellence
  • Sales reporting and trend tracking
  • Event coordination and project management
  • Conflict resolution and problem-solving
  • Effective communication skills
  • Quality assurance and control
  • Process improvement strategies
  • Time management and scheduling
  • Task delegation and employee evaluation
  • Budget management and financial accuracy
  • Workplace safety practices
  • Production monitoring and deadline management
  • Relationship building and people management

References

References available upon request.

Timeline

Team Lead

Topgolf
09.2021 - Current

Manager

Braselton Brewing Company
12.2018 - 05.2021

Waitress/Bartender

Tannery Row Ale House
07.2017 - 12.2019

Guest Service Representative

Rick Hendrick Chevrolet
04.2016 - 07.2017

Hair Stylist

Genesis Salon by 124
02.2015 - 04.2016

Diploma -

White Oak High School

Some College (No Degree) -

Coastal Carolina Community College

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