Kaitlyn Cerasi
Wantagh,New York
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Private Client Services
NXG Insurance Group
02.2022 - Current
- Provided excellent customer service by following up with clients and responding to incoming calls.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Educated clients on potential risks and rewards associated with various investments.
- Developed and maintained strong relationships with clients to maximize satisfaction.
Teacher Assistant
South Side Middle School
08.2021 - 02.2022
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
Assistant Lacrosse Coach
Wantagh Seaford PAL
03.2015 - 06.2019
- Organized practice sessions, exercise and conditioning to improve player performance.
- Corrected deficiencies in player scooping, passing and other critical techniques.
- Led and motivated lacrosse team members to new heights of athleticism, gameplay and sportsmanship.
Counselor
Town of Hempstead Lacrosse Academy
06.2016 - 07.2017
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Encouraged team building to increase camaraderie, trust and rapport.
Store Clerk
Lacrosse Unlimited
01.2015 - 08.2016
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Public Health Sciences -
University of Massachusetts Amherst
Amherst, MA05.2021
High School Diploma -
Wantagh High School
Wantagh, NY06.2016
Skills
- Leadership
- Teamwork and Collaboration
- Adaptability
- Time Management
- Good Communicator
- Goal Setting
Timeline
Private Client Services
NXG Insurance Group
02.2022 - Current
Teacher Assistant
South Side Middle School
08.2021 - 02.2022
Counselor
Town of Hempstead Lacrosse Academy
06.2016 - 07.2017
Assistant Lacrosse Coach
Wantagh Seaford PAL
03.2015 - 06.2019
Store Clerk
Lacrosse Unlimited
01.2015 - 08.2016
Public Health Sciences -
University of Massachusetts Amherst
High School Diploma -
Wantagh High School
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