Kaitlyn Christian
Madison,Wisconsin
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Victoria Secret
02.2023 - Current
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Contributed to event marketing, sales and brand promotion
- Contributed to team objectives in fast-paced environment
- Developed, maintained and utilized diverse client base
Package Handler
Ups
03.2021 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Streamlined material delivery processes which increased efficiency and reduced downtime
- Assisted in receiving, stocking and distribution of merchandise
- Successfully navigated large shipments of materials through tight spaces and busy facilities
- Assembled, sealed, and loaded packages into correct trucks
Customer Service Representative
Energy Assistance
11.2021 - 03.2022
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Processed customer service orders promptly to increase customer satisfaction.
- Cross-trained and provided backup support for organizational leadership.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Customer Service Representative
Healthgrades
09.2019 - 02.2020
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Processed customer service orders promptly to increase customer satisfaction.
- Cross-trained and provided backup support for organizational leadership.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
Madison College
High School Diploma -
Middleton High School
Middleton, WI06.2010
Skills
- Hospitality and Accommodation
- Garment Fittings
- Restock Shelves
- Quotas and Goals
Timeline
Sales Associate
Victoria Secret
02.2023 - Current
Customer Service Representative
Energy Assistance
11.2021 - 03.2022
Package Handler
Ups
03.2021 - 01.2023
Customer Service Representative
Healthgrades
09.2019 - 02.2020
Madison College
High School Diploma -
Middleton High School
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