Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Clifford

Bangor,ME

Summary

Proven track record in enhancing operational efficiency and fostering team collaboration, as demonstrated at Dorr’s Equipment. Skilled in data entry and maintaining a positive work environment, I excel in customer service and time management, contributing to significant improvements in workplace productivity and client satisfaction.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Office Assistant

Dorr’s Equipment
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Resident Support Worker

BCHC
08.2024 - 12.2024
  • Provided emotional support to residents during challenging times, fostering resilience and promoting mental health wellness.
  • Participated in professional development opportunities to stay current on best practices in the field of resident support work, continuously improving personal effectiveness and care delivery.
  • Monitored nutrition and meal planning for residents with special dietary needs or restrictions, ensuring balanced meals that accommodated specific preferences or requirements.
  • Promoted a safe and comfortable living environment by conducting regular safety checks and promptly addressing any hazards or concerns.
  • Encouraged social interaction among residents by organizing group activities, outings, and special events tailored to their interests.
  • Empowered residents to maintain independence by teaching them essential skills such as budgeting, meal planning, personal hygiene management, and household tasks execution.
  • Maintained detailed records of resident progress, incidents, and daily activities, facilitating communication between team members and family members as needed.

Bartender

Main St Grille
05.2022 - 08.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Education

Substance Abuse Counseling

Beal College
Bangor, ME

GED -

Bangor High School
Bangor, ME
09.2013

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Appointment scheduling
  • Filing and data archiving
  • Invoice processing

Certification

MHRT-1

Timeline

Resident Support Worker

BCHC
08.2024 - 12.2024

Bartender

Main St Grille
05.2022 - 08.2022

Office Assistant

Dorr’s Equipment

Substance Abuse Counseling

Beal College

GED -

Bangor High School

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Kaitlyn Clifford