Kaitlyn Collings
Santa Cruz,CA
Summary
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Quick learning in a variety of situations, causing for little to no restrictions when it comes to responsibilities.
Overview
7
7
years of professional experience
Work History
Supervisor
Santa Cruz Coffee Roasting Company
05.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Sales Associate
Urban Outfitters
11.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Private Nanny
Private Company
10.2021 - 12.2023
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Event Night Manager
Painted Earth Pottery
09.2021 - 09.2023
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Created nightly shift task lists to assign duties to each employee, specifically with an emphasis to host a large number of guests
- Created themed event to host upwards of 100 guests, and prepared a decorations the month prior to event
- Managed administrative logistics of events planning, event booking, and event promotions.
- Generated ideas to enhance and expand current event offerings.
Barista
Fallbrook Active Nutrition
04.2018 - 06.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty health beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
Bachelors Degree - English Literature With A Minor in Film/Media
University of California Santa Cruz
Santa Cruz, CA06.2025
High School Diploma -
Fallbrook High School
Fallbrook, CA06.2021
Skills
- Calculations and Specifications
- Social Integration
- Vendor Relationship Management
- Sales Expertise
- Conflict Mediation
- Exceptional Customer Service
- Adaptive and Creative
- Excellent Memory
- Cash Register Operation
- Retail Management
- Product Display
- Hospitality and Accommodation
Timeline
Supervisor
Santa Cruz Coffee Roasting Company
05.2024 - Current
Sales Associate
Urban Outfitters
11.2023 - 10.2024
Private Nanny
Private Company
10.2021 - 12.2023
Event Night Manager
Painted Earth Pottery
09.2021 - 09.2023
Barista
Fallbrook Active Nutrition
04.2018 - 06.2021
Bachelors Degree - English Literature With A Minor in Film/Media
University of California Santa Cruz
High School Diploma -
Fallbrook High School
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