Kaitlyn Cruz Solorza
Odessa,TX
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit.
Overview
2
2
years of professional experience
Work History
Team Leader
Whataburger
Odessa, TX
05.2023 - 08.2025
- Coordinated daily schedules for team members to optimize workflow.
- Assisted in training new staff on operational protocols and safety measures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained daily inventory to facilitate successful material distribution.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Skills
- Team management
- Workflow optimization
- Staff training
- Policy compliance
- Customer satisfaction
- Leadership development
- Cash handling
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Team Leader
Whataburger
05.2023 - 08.2025