Kaitlyn Daniels
Brunswick,GA
Summary
Proven team collaborator and detail-oriented professional, excelling in customer service and multitasking, as demonstrated at Mr Shucks Seafood. Achieved high customer satisfaction through exceptional communication and prompt issue resolution. Skilled in front of house organization and safe food handling, adept at adapting to change and enhancing hospitality experiences. High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations.
Overview
4
4
years of professional experience
Work History
Host
Mr Shucks Seafood
09.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Rachel Deloach
08.2020 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Master of Science - Early Childhood Education
College of Coastal Georgia
Brunswick, GA05-2028
Skills
- Team Collaboration
- Detail Oriented
- Effective Time Management
- Customer Service
- Team player mentality
- Multitasking proficiency
- Adaptable to change
- Event Planning
- Exceptional communication
- Server Support
- Front of House Organization
- Hospitality and accommodation
- Customer service expertise
- Cleaning and sanitation
- Safe Food Handling
Timeline
Host
Mr Shucks Seafood
09.2024 - Current
Cashier
Rachel Deloach
08.2020 - 08.2024
Master of Science - Early Childhood Education
College of Coastal Georgia
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