Dependable worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team.
Overview
7
7
years of professional experience
Work History
Store Manager
Rocky Mountain Chocolate Factory
12.2021 - Current
Set performance expectations for employees and implemented improvement plans to reach targets
Delegated assignments to meet coverage needs and maintain store standards
Facilitated stocking and storage of merchandise by following defined company work processes
Answer any questions regarding product
Monitored store inventory levels and ordered new product and supplies to prevent shortages
Box Office Associate
Lighthouse Immersive
08.2021 - 01.2022
Entered ticket sales in computer system and processed payment transactions
Issued or verified admissions tickets and collected ticket stubs
Cleaned and sanitized areas of frequent use, including card readers, terminals, ticket kiosks and surfaces
Engaged with customers to understand needs, resolve issues, and answer questions
Hotel Chef
Holiday Inn Express Hotel
04.2021 - 07.2021
Ensured strict compliance with health and safety regulations, maintaining a clean and organized work environment.
Streamlined kitchen operations by implementing efficient prep procedures and cooking techniques.
Followed recipes accurately to maintain consistency in taste and quality.
Varsity Volleyball Coach
Hazard Christian Academy
08.2017 - 02.2021
Scheduled transportation, food and lodging to facilitate team travel
Trained assistant coaches in techniques, skills, and strategies to optimize team success
Observed team performance to institute improvements and meet benchmarks
Planned and conducted regularly scheduled practice sessions during sports season to emphasize fundamental skills, safety and rules
Developed game strategies based on analyses of opposing team tactics and previous matches
Instilled discipline to keep players diligent in attending warm-up and practice sessions
Night Auditor
American Elite Inn
11.2018 - 05.2019
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Oversaw night auditing of daily room occupancy.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
Kept accounts in balance and ran daily reports to verify totals.
Education
Psychology in Addictions
Purdue University Global
Fort Wayne, IN
Skills
Customer Service
Upselling
Training
Team Management
Data Entry
Scheduling
Sales
Communications
Collaboration
Problem-solving
Multitasking and organization
Store operations
LANGUAGES
English, Native
Timeline
Store Manager
Rocky Mountain Chocolate Factory
12.2021 - Current
Box Office Associate
Lighthouse Immersive
08.2021 - 01.2022
Hotel Chef
Holiday Inn Express Hotel
04.2021 - 07.2021
Night Auditor
American Elite Inn
11.2018 - 05.2019
Varsity Volleyball Coach
Hazard Christian Academy
08.2017 - 02.2021
Psychology in Addictions
Purdue University Global
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