Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Drinnon

Las Vegas,NV

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Supervisor

Prospect
06.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Sales Associate

Walmart
10.2021 - 01.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Receptionist Assistant

S&S Fire Protection LLC
03.2018 - 05.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Managed weekly payroll, billing and invoicing.

Sales Associate

Vintage Stock
01.2017 - 02.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Associate of Applied Science - Animal Science

OSU-IT
Okmulgee, Oklahoma
03.2019

Skills

  • Call Handling
  • Cash Management
  • Bank Deposits
  • Payroll Processing
  • Excellent People Skills
  • Stocking and Replenishing
  • Multitasking Strengths
  • Operational Efficiency and Safety
  • Training and Development
  • Supervising Employees

Timeline

Supervisor

Prospect
06.2023 - Current

Sales Associate

Walmart
10.2021 - 01.2022

Receptionist Assistant

S&S Fire Protection LLC
03.2018 - 05.2021

Sales Associate

Vintage Stock
01.2017 - 02.2018

Associate of Applied Science - Animal Science

OSU-IT
Kaitlyn Drinnon