Kaitlyn Edwards
Niceville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to successfully care for Alaqua's animals.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Burger King
11.2023 - Current
- Improves customer satisfaction by addressing and resolving complaints promptly.
- Streamlines store operations for increased efficiency, implementing new processes and procedures.
- Develops strong working relationships with staff, fostering a positive work environment.
- Maintains a clean, safe, and organized store environment to enhance the customer experience.
Information Technology Intern
Planned Systems International
03.2023 - 09.2023
- Enhanced system efficiency by troubleshooting and resolving hardware and software issues.
- Streamlined workflow processes for improved productivity through the implementation of IT solutions.
- Implemented data backup procedures, safeguarding essential company information against potential loss or corruption.
Pizza Delivery Person
Marco's Pizza
01.2021 - 08.2021
- Met promised delivery times on over 20 orders per day consistently by using GPS software to spot and avoid traffic delays
- Developed and maintained professional relations between customer, store personnel and company.
Server
Waffle House
03.2018 - 07.2019
- Worked with POS system to place orders, manage bills and handle complimentary items with 100% accuracy
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Associate of Arts -
Northwest Florida State College
Niceville, FL05.2023
High School Diploma -
Niceville Senior High School
Niceville, FL05.2020
Skills
- Mobile payment technology
- Software experience
- C proficiency
- Expertise in Microsoft OS
- Hardware and software installation
- Problem-Solving
- Customer service expert
- MS Office
- Product and service knowledge
- Task Delegation
Accomplishments
- Developed collaboration skills during a challenging team-focused 50-day wilderness expedition
- Honed communication, compassion and conflict resolution skills
- Practiced decision-making and debriefing skills daily
- Chosen by peers as navigator for final independent expedition
- Contributed two days of service building houses with Habitat for Humanity
- Acquired 16-hour Wilderness First Aid certification
Timeline
Assistant Manager
Burger King
11.2023 - Current
Information Technology Intern
Planned Systems International
03.2023 - 09.2023
Pizza Delivery Person
Marco's Pizza
01.2021 - 08.2021
Server
Waffle House
03.2018 - 07.2019
Associate of Arts -
Northwest Florida State College
High School Diploma -
Niceville Senior High School
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