Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Eichen

Summary

Hardworking and passionate job seeker with strong organizational skills eager to challenge herself in a new position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Production Technician

Biomerieux, Inc.
05.2023 - Current
  • Certified on both TTM and Pour operations. Proficient in MES pertaining to these processes.
  • Trained new employees on the TTM process.
  • Familiar with MDSAP, ISO, and FDA audits.
  • LEAN and 5S trained.
  • Assisted quality engineers in locating cause of defects to product.


Customer Service Associate, Outside Garden

Lowe's
10.2022 - 04.2023
  • Offered advice and assistance to large volumes of customers every day with positive attitude and focus on customer satisfaction.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Operated power equipment to move and down-stock necessary items for customers.
  • Assisted in tending and culling of plants.

Power Equipment Operator

Amazon.com
05.2022 - 10.2022
  • Operated range of powered equipment on regular basis with advanced skill.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Picked customer orders with accuracy and urgency to meet shipping deadlines.

General and Social Media Manager

Paragon Games
10.2020 - 05.2022
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Formulated policies and procedures to streamline operations.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Designed and implemented social media strategies to align with business goals.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.

Education

High School Diploma -

North Mac High School
05.2016

Certificate of Completion - Graphic Arts

Capital Area Career Center
05.2016

Illinois Master Gardener Intern -

University of Illinois Extension
03.2025

Skills

  • Exceptional Communicator
  • Machine Operation
  • Testing and troubleshooting
  • Lean manufacturing techniques
  • Project Management
  • Employee Management
  • Creative Solutions
  • Reliability
  • Adaptability

Timeline

Production Technician

Biomerieux, Inc.
05.2023 - Current

Customer Service Associate, Outside Garden

Lowe's
10.2022 - 04.2023

Power Equipment Operator

Amazon.com
05.2022 - 10.2022

General and Social Media Manager

Paragon Games
10.2020 - 05.2022

High School Diploma -

North Mac High School

Certificate of Completion - Graphic Arts

Capital Area Career Center

Illinois Master Gardener Intern -

University of Illinois Extension
Kaitlyn Eichen