Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn E. Lane

Kaitlyn E. Lane

Port St. Lucie,FL

Summary

Customer focused hospitality professional with experience delivering exceptional guest service in fast-paced environments. Skilled in guest relations, team collaboration, account management, and interpersonal organizational skills. Known for maintaining high service standards, communication, and business performance.

Overview

2026
2026
years of professional experience

Work History

Private Nanny

Private
Port Saint Lucie, FL
2025 - Current
  • Provided full-time childcare for multiple children at once
  • Created structured activities to support learning and development
  • Maintained a safe, clean, and organized environment
  • Demonstrated patience, responsibility, and time management
  • Assisted with housekeeping duties

Event Specialist

Drive Shack
West Palm Beach, FL
2024 - 2025
  • Point of sales operations
  • Inventory (FIFO, FILO)
  • Food Safety and Safe Food Handling
  • Exceptional Customer Service
  • POS Systems
  • Team leadership, guest relations
  • Event coordination & private functions
  • Efficient in fast-paced environments

Tennis Desk Clerk

The Polo Club of Boca Raton, FL
Boca Raton, FL
01.2023 - 01.2024
  • Management of membership and retails sales
  • Exceptional customer service skills
  • Account management, hospitality management
  • High-quality member service
  • Managing membership needs
  • Point of sale operations

Lead Hostess

The Polo Club of Boca Raton, FL
Boca Raton, FL
01.2021 - 01.2023
  • Front of house greeter operations
  • Point of sale operations
  • Inventory (FIFO, FILO)
  • Food Safety and Safe Food Handling
  • Exceptional customer service skills
  • Knowledge of food and beverage pairings

Lead Hostess/Server

Duffy’s Sports Grill, Boca Raton, FL
Boca Raton, FL
01.2017 - 01.2021
  • Leader server, takeout orders
  • Front of house greeter operations
  • Point of sale operations
  • Inventory (FIFO, FILO)
  • Food Safety and Safe Food Handling
  • Exceptional customer service skills
  • Knowledge of food and beverage pairings

Team Member

Monkey Joes, Boca Raton, FL
Boca Raton, FL
2014 - 2017
  • Exceptional customer service skills
  • Oversee activities and supervisory duties
  • Coordinate private parties
  • Assist with guest relations
  • Knowledge and compliance of child supervisory laws and regulations

Education

Bachelor’s - Hospitality & Tourism Management

Florida Atlantic University
01-2023

Associate of the Arts (A.A.) -

Palm Beach State College
01-2020

Skills

  • Hospitality industry expertise
  • Time management
  • Complaint handling
  • Reservation management
  • Guest relations
  • Front desk operations
  • Event and activity planning

Timeline

Tennis Desk Clerk

The Polo Club of Boca Raton, FL
01.2023 - 01.2024

Lead Hostess

The Polo Club of Boca Raton, FL
01.2021 - 01.2023

Lead Hostess/Server

Duffy’s Sports Grill, Boca Raton, FL
01.2017 - 01.2021

Private Nanny

Private
2025 - Current

Event Specialist

Drive Shack
2024 - 2025

Team Member

Monkey Joes, Boca Raton, FL
2014 - 2017

Bachelor’s - Hospitality & Tourism Management

Florida Atlantic University

Associate of the Arts (A.A.) -

Palm Beach State College
Kaitlyn E. Lane