Kaitlyn Elias

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Changed oil, serviced fluid levels, interacted with customers.

• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Inspected equipment to diagnose operational issues.
• Explained diagnostic findings to customers and outlined repair or service options.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.