Summary
Overview
Work History
Education
Skills
Timeline
Kaitlyn Fincham

Kaitlyn Fincham

Front Royal,VA

Summary

Fast learner who worked in food service since High School, good customer service and skilled in conflict resolution. Polite to customers, coworkers and management. As well as reliable, easy going and hardworking

Overview

4
4
years of professional experience

Work History

Cashier

Martins Food Store
08.2024 - Current
  • Customer service is a skill i’ve adapted and had to use as a cashier
  • Handled money order to order
  • Minor after work cleanup - Sanitizing and sweeping, trash take out, etc
  • Working along as a cashier I was also a Floral associate; learning how to build floral arrangements, balloon bouquets & how to properly take care of plants
  • Order to order; I had to bag different types of food. I learned food safety while handling food and packing orders
  • Working in the floral department; I had to stock frequently and organize properly

Crew Member

Arby's
08.2021 - 03.2024
  • Handled money as a cashier both upfront and in the drive-thru window.
  • Cleaned the lobby, bathrooms, drive-thru, kitchen area, etc.
  • Greeted each customer with kindness and tended to their orders and otherwise needs.
  • Prepared drinks, sandwiches and sides for every order as listed.
  • Food safety including frequent handwashing, glove usage and proper food maintenance and preparation.
  • Restocked each station that I worked at daily and routinely as needed.
  • Resolved customer complaints in a professional manner.
  • Helped put away truck orders as needed.

Crew Member

Tropical Smoothie
03.2021 - 07.2021
  • Assisted in the preparation of food items such as sandwiches, flatbreads and wraps.
  • Crafted smoothies for each order according to the detailed instructions.
  • Cleaned the front lobby, bathrooms, and kitchen areas throughout the day and nightly.
  • Handled money while taking orders up front.
  • Gave each customer a friendly greeting and a polite goodbye with each person I tended to.
  • Restocked both the smoothie station, the food station and the fridges & freezers.
  • Put away truck orders weekly.

Education

High School Diploma - undefined

Skyline High School, Front Royal, VA
05.2022

Skills

  • Customer Engagement
  • Food Preparation
  • Inventory Restocking
  • Food Running
  • Cash Handling
  • Customer Service
  • Cleaning
  • Drive-Thru Operations
  • Safe Food Handling
  • Menu Memorization
  • Machine Operations
  • Integrity and Honesty
  • Problem-Solving
  • Floral arrangements

Timeline

Cashier - Martins Food Store
08.2024 - Current
Crew Member - Arby's
08.2021 - 03.2024
Crew Member - Tropical Smoothie
03.2021 - 07.2021
Skyline High School - High School Diploma,

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