Kaitlyn Fitzgerald

- Create an authentic and memorable experience for guests who come to Glossier.

- Maintain a clean and organized Front of House and Back of House to ensure efficiency.

- Work with team members to meet daily/weekly goals for the company.

- Understand the operations of Glossier by incorporating guest service and authenticity to maintain a personable relationship with guests.

- Adapt to the changing work environment to ensure each guest is greeted, assisted, and delivered their products in a prompt timeframe.

• Organized and maintained classified documents on clients.
• Interacted with and taught adults with intellectual disabilities.
• Assisted on projects and tasks when needed.
• Delivered efficient service to complete tasks in a timely manner.
• Digitized documents into an organized cloud I created.
• Assisted with graphic projects using Microsoft and Adobe.

• Worked on projects for different State offices. These projects included the newsletter, flyers, and cards.
• Enhanced skills in Adobe, Microsoft, and PowerPoint.
• Had the opportunity to introduce Lieutenant Gov. David Toland for the Intern Finale, at the Kansas State Capitol.
• Examined documents for proposals and presentations.

• Coordinated schedules and timelines for events.
• Performed event coordination for larger parties and gatherings.
• Prepared the venue for events according to layouts and event design.
• Adapted to changes during events and troubleshooting technology.
• Maintained communication with clients leading up to their event.
• Followed a task list to ensure client satisfaction before, during, and after events.

• Worked with KERA (Kansas Emergency Rental Assistance Program) to verify rental and utility payments for landlords.
• Maintained communication with landlords throughout the payment process.
• Verified data and paperwork to establish assistance needs.

• Updated and maintained application reports and files.
• Checked loan applications and supporting documentation for completeness and accuracy.
• Worked with KEPP (Kansas Emergency Prevention Program) to assist landlords and tenants with rental and utility assistance.

• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked merchandise, clearly labeled items, and arranged according to size or color.
• Maintained a clean sales floor and straightened and faced merchandise.
• Assisted in the Copy and Print Department by creating/printing posters, prints, documents, and books.