KAITLYN FLEISCHMANN
Madras,Oregon
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Bartender
Desert Inn Sports Bar & Grill
05.2023 - Current
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Rialto Tavern
06.2022 - 05.2023
- Maintained impeccably clean, attractive and well-stocked bar area.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Barista Manager
Dancing Bean Coffee
04.2016 - 01.2022
- Created new training guidelines, and provided staff orientation and training.
- Participated in budgeting and forecasting activities to make informed decisions.
- Resolved customer concerns promptly and professionally, ensuring continued patronage and loyalty to the brand.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed vendor relationships to ensure timely delivery of supplies while minimizing costs through competitive pricing negotiations.
- Championed sustainability initiatives within the café operation by reducing waste production through recycling efforts, energy-efficient practices, and sourcing eco-friendly products.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
High School Diploma -
Foothill High School
Palo Cedro, CA06.2008
Skills
- Drink Preparation Techniques
- Teamwork and Professionalism
- Liquor, beer, and wine knowledge
- Food and Beverage Service
- Workstation Maintenance
- Coordinating Orders
- POS Systems
- Safe Food Handling
- Stocking Supplies and Retail Products
- Hospitality and Professionalism
- Professional Demeanor
- Menu Memorization
- Smoothie making
Affiliations
- Madras Roasters
Timeline
Bartender
Desert Inn Sports Bar & Grill
05.2023 - Current
Bartender
Rialto Tavern
06.2022 - 05.2023
Barista Manager
Dancing Bean Coffee
04.2016 - 01.2022
High School Diploma -
Foothill High School
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