Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Forster

Cecil,OH

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Proven ability to resolve complex customer service issues and manage inventory efficiently. Adept in data entry and communication, ensuring high-quality service and customer satisfaction in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Certified Pharmacy Technician

Hicksville Pharmacy
11.2021 - Current
    • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
    • Collected co-payments or full payments from customers.
    • Entered and processed patients' prescriptions into internal system.
    • Answered incoming phone calls and addressed questions from customers and healthcare providers.
    • Stocked, labeled, and inventoried medication to keep accurate records.
    • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
    • Resolved third-party billing, computer system and customer service issues.
    • Managed opening and closing duties for pharmacy.
    • Provided retail assistance, finalizing and processing customer purchases.

Waitress/Food Preparation Worker

Dari Delite
05.2017 - 10.2021
    • Used cash registers and credit card machines to cash out customers.
    • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
    • Trained new staff on food preparation
    • Answered customers' questions, recommended items, and recorded order information.
    • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
    • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.

Reconditioning Associate

Jim Schmidt Ford
03.2019 - 03.2020
    • Achieved customer satisfaction by providing high-quality professional service.
    • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
    • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
    • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
    • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
    • Wiped down and polished interior and exterior surfaces.

Education

High School Diploma -

Hicksville High School
Hicksville, OH
05-2020

High School Diploma -

Four County Career Center
Archbold, OH
05-2020

Skills

  • Strong organization skills
  • Service oriented
  • Problem-solving skills
  • Customer service
  • Filing systems
  • Strong computer skills
  • Data entry
  • Communication
  • Ability to work in a fast paced environment

Timeline

Certified Pharmacy Technician

Hicksville Pharmacy
11.2021 - Current

Reconditioning Associate

Jim Schmidt Ford
03.2019 - 03.2020

Waitress/Food Preparation Worker

Dari Delite
05.2017 - 10.2021

High School Diploma -

Hicksville High School

High School Diploma -

Four County Career Center

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