Kaitlyn Garofalo
Cromwell,CT
Summary
Enthusiastic and detail-oriented individual with classroom experience seeking a customer service position. Adept at communicating with customers and committed to providing exceptional customer service. Can accurately manage inventory, do clerical work, stock shelves, and answer customer’s questions. Looking to leverage strong communication and organizational skills to contribute to a vibrant bookstore environment.
Overview
3
3
years of professional experience
Work History
Teacher's Aide
Hilltop Daycare
08.2021 - Current
- Assists teachers with the supervision and care of 4-10 children from ages 8 weeks to 11 years old.
- Supports student physical, mental, and social development. Prepares and organizes schedules, daily activities, circle time, and outdoor play.
- Works in a small group team environment and prepares and organizes communication between adults and children. Communicates with staff about coverage as needed.
- Engages students and encourages development by reading to them, coloring, singing, and teaching shapes, colors, letters, and numbers.
- Understands the needs of children through communication and manages behavior as they test boundaries.
- Maintains a safe and secure environment by overseeing students in class and at recess. Assists children with feeding, changing, and potty training.
- Provides daily updates and reports to parents about their child, including what they ate, number of diaper changes or bathroom breaks, and daily activities.
- Supports classroom maintenance and upkeep by organizing books, toys and materials; cleans and sanitizes rooms, and does laundry.
Education
Bachelor of Science - Secondary Education, English; Special Ed Minor
Southern Connecticut State University
New Haven, CT05.2026
Skills
- Interpersonal Skills
- Detail-Oriented
- Verbal Communication Skills
- Multitasking
- Physical Stamina
- Inventory Management
- Customer Service Skills
- Patience, Compassion, and Empathy
- Creative and Collaborative
- Organizational Abilities
Timeline
Teacher's Aide
Hilltop Daycare
08.2021 - Current
Bachelor of Science - Secondary Education, English; Special Ed Minor
Southern Connecticut State University
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