Katie Hung
Van Nuys,CA
Summary
Motivated Sales Assistant dedicated to providing top of the line customer service. Organized, detail oriented, and a self starter. Dedicated to increasing sales by providing customers with careful consideration and support. Bringing forth several years of experience achieving success in retail settings.
Overview
12
12
years of professional experience
Work History
Teacher's Aide
Tutor Me After 3
Van Nuys, United States
06.2022 - 09.2022
- Meeting with clients (in person, virtual, or in-phone consultation) to discuss 1 to 3 year goals plans
- Advocated in creating progress and challenges out of the comfort zone.
- Helping clients understand their "why," or their motivation for change
- Empowering clients to see themselves as the experts on their own health and circumstances.
- Providing support and accountability for goal-setting.
- Using their broad knowledge of health and wellness to help their clients navigate through their health concerns.
Part time Sales Assistant
Fast Pet Food
Beverly Hills, United States
01.2016 - 06.2021
- Arranged and shipped direct Amazon FBM (fulfillment by merchant) up to 50 requests per day
- Assembled customer service for returns, disputes, reviews and all inquiries
- Envision social media marketing strategies including Facebook, Instagram, and YouTube
- Orchestrated scheduled appointments, calendar events & important meetings
- Directed email inquiries for high-level clients in potential business opportunities.
Customer service representative
Choice Dental Center
Chinatown, CA
09.2010 - 03.2014
- Greeted patients to the practice
- Assisted patients to complete patients' charts
- Orchestrated weekly schedules for dental staff
- Arranged follow-up appointments and providing telephone reminders
- Performed general office duties, including answering telephones.
Education
Bachelors -
Cal State Northridge
Northridge, CA06.2027
Skills
- Customer Service
- Communication Skills
- Microsoft Office
- Adaptability
- Leadership
- Interpersonal Skills
- Computer Skills
- Microsoft word
- Powerpoint
- Excel
Affiliations
- Alpha Gamma Sigma Honor Society
- Circle K International
- InterVarsity Christian Fellowship (small group leader)
Languages
Chinese (Cantonese)
Professional
Timeline
Teacher's Aide
Tutor Me After 3
06.2022 - 09.2022
Part time Sales Assistant
Fast Pet Food
01.2016 - 06.2021
Customer service representative
Choice Dental Center
09.2010 - 03.2014
Bachelors -
Cal State Northridge
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