Yasmine S. Abdelwahed
Stockton,CA
Summary
Hardworking and great customer service showing excellent communication, scheduling and organization with years of related experience. Skilled at team building, self-management and more.
Overview
3
3
years of professional experience
Work History
Teacher's Aide
American International School
Dubai , UAE
12.2017 - 08.2018
- Created lesson materials and visuals to supplement lesson plans.
- Dispersed and gathered assignments and test materials to hand out and prepare for grading.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Distributed learning materials such as assignments, textbooks and pencil and paper.
- Supported classroom activities, including tutoring, grading homework and reviewing exams.
- Assessed student assignments to check quality and completeness and assign grades.
- Supported student learning objectives through personalized and small group assistance to support classroom instruction.
- Enhanced learning plans and quantified student progress using quizzes, essays and projects.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Tutored students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school’s curriculum, goals, objectives and philosophies.
- Supported instructor with test administration, curriculum development and grading.
- Performed administrative activities such as taking attendance, grading assignments and maintaining student records.
Customer Service Clerk
Milan's Pizza
Lathrop, CA
03.2016 - 04.2017
- Kept front check out area clean and organized.
- Promoted customer loyalty by delivering exceptional service to handle questions, complaints and any other issues.
- Input customer orders and payment information to coordinate quick delivery of pizzas.
- Answered customer questions about menu.
Front Desk Agent
Moe Auto Repair shop
Stockton, CA
04.2015 - 02.2016
- Customer service
- Filed and organized paperwork
- Cleaning
- Collected deposits, fees and payments, processed all financial data and gave receipts and change to customers.
- Executed a positive demeanor to each and every visitor approaching the front desk.
- Used quick response and dynamic service skills to build relationships with customers
- Greeted visitors and customers as they walk in, offered any assistance and answered questions
- Answered customer telephone calls promptly and appropriately.
Customer Service Clerk
Pepperonis Pizza and Hookah Cafe
Stockton, CA
03.2014 - 05.2014
- Cashier
- Cleaned table
- ,Greeting customers
- Input customer orders and payment information
- Kept front check out area clean and organized.
- Placed new merchandise on shelves and racks.
- Answered customer questions about products and services.
- Explained charges, fees, terms of sales and service agreements to customers daily.
Family Babysitter
Yasmine's Babysitting
Stockton, CA
05.2013 - 08.2013
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Assisted children with homework assignments and special projects across different subjects to promote academic success.
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Organized and cleaned home after activities.
- Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
- Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
- Helped children learn how to complete small jobs appropriate for age level.
Teacher Assistant
Pittman Elementary School
Stockton, CA
03.2012 - 04.2012
- Supported instructor with test administration, curriculum development and grading.
- Supported student learning objectives through personalized and small group assistance to support classroom instruction.
- Partnered with teacher to plan and implement lessons following school’s curriculum, goals, objectives and philosophies.
- Supported classroom activities, including tutoring, grading homework and reviewing exams.
- Tutored students individually and in small groups to reinforce learning concepts.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, worksheets and books.
- Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
- Took daily attendance, notifying the teacher immediately of any student absences.
Education
Medical Assisting
San Joaquin Delta College
Stockton, CACurrently
High School Diploma - undefined
Ronald E. Mcnair High School
Stockton, CA2014-2015
Medical Assisting
Health Careers Academy
Stockton, CA2011-2013
Skills
- Cashier
- Document scanning
- Materials preparation
- Extremely organized
- Data analysis
- Skilled in Powerpoint and Microsoft word
- Team leadership
- Data management
- Project planning
- Creativity
- Filing and data archiving
- Appointment setting
- Mail handling
- Sorting and labeling
- Excellent planner and coordinator
- Team building
- Customer service
- Excellent communication skills
- Scheduling
- Employee training and development
- Conference planning
- Social media knowledge
- Flexible
- Problem-solving skills
- Decision-making abilities
- Restocking supplies
- Documentation and reporting
- Attention to detail
- Presentation design
- Meeting arrangements
- Team standards
- Sorting mail
- Customer service-oriented
- Sorting packages
- Cleaning abilities
- Signing out documents
- Time management
- Teamwork
- Communication skills
- self-management
Additional Information
AWARDS/CERTIFICATIONS:
- Awarded for 3.0-3.5 GPA
- Awarded for Leadrership
Timeline
Teacher's Aide
American International School
12.2017 - 08.2018
Customer Service Clerk
Milan's Pizza
03.2016 - 04.2017
Front Desk Agent
Moe Auto Repair shop
04.2015 - 02.2016
Customer Service Clerk
Pepperonis Pizza and Hookah Cafe
03.2014 - 05.2014
Family Babysitter
Yasmine's Babysitting
05.2013 - 08.2013
Teacher Assistant
Pittman Elementary School
03.2012 - 04.2012
Medical Assisting
San Joaquin Delta College
High School Diploma - undefined
Ronald E. Mcnair High School
Medical Assisting
Health Careers Academy