Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Kaitlyn Gates

Georgetown,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Funding Coordinator

Visio Lending
Austin , TX
09.2021 - 07.2025
  • Coordinated funding requests and documentation for efficient loan processing at Visio Lending.
  • Monitored loan pipeline status to ensure timely processing of all funding requests.
  • Reviewed and verified borrower information for compliance with lending guidelines.
  • Trained new team members on funding procedures and systems to enhance team performance.

Sales Associate

Michael Kors
Round Rock, Texas
02.2019 - 09.2021
  • Provided exceptional customer service by greeting customers and assisting with product selections.
  • Managed merchandise displays to optimize visibility and appeal.
  • Handled cash register operations, processing transactions with accuracy.
  • Cultivated strong product knowledge to inform customers about brand benefits.
  • Worked collaboratively with team members to achieve sales targets.
  • Executed visual merchandising strategies that aligned with brand standards.
  • Addressed customer inquiries and complaints professionally, fostering a positive environment.
  • Trained new staff on cash handling procedures and customer service best practices.

Sales Associate

Bath and Body Works, Limited Brands
Round Rock, Texas
11.2018 - 12.2019
  • Managed inventory levels and organized merchandise displays for optimal visibility.
  • Processed transactions and handled cash register operations efficiently and accurately.
  • Developed strong product knowledge to educate customers on brand features and benefits.
  • Collaborated with team members to meet daily sales goals and improve store performance.
  • Conducted visual merchandising according to brand guidelines to enhance store aesthetics.
  • Resolved customer inquiries and complaints promptly to ensure a positive shopping experience.
  • Trained new sales associates on product knowledge, sales techniques, and store policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.

Food Service Worker

Orange Leaf Frozen Yogurt
Georgetown, TX
03.2018 - 11.2018
  • Ensured cleanliness and organization of workstations and dining areas to meet health standards.
  • Trained new staff on food safety regulations and service protocols.
  • Operated cash register, processing customer transactions with accuracy.
  • Monitored inventory levels, restocking supplies to prevent shortages.
  • Collaborated with team members to enhance service efficiency during peak hours.
  • Implemented best practices for food handling and sanitation procedures.
  • Performed opening and closing duties, preparing workstations with necessary supplies.
  • Cleaned and sanitized equipment, utensils, dishes, and silverware to maintain hygiene standards.

Education

High School Diploma -

Round Rock High School
Round Rock, TX
06-2017

Skills

  • Compliance review
  • Documentation management
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Effective communication and active listening
  • Training and development
  • Attention to detail
  • Time management
  • Task prioritization
  • Documentation review
  • Problem-solving abilities
  • Interpersonal skills
  • Professional demeanor
  • Teamwork and collaboration

Affiliations

  • Beekeeper
  • Gardener
  • Equestrian

Certification

  • Certified Medical Assistant (CCMA) - Certification has run out and has not been renewed
  • BLS Certification (AHA)(CPR and AED) - This certification has expired but am willing to get it renewed

References

References available upon request.

Timeline

Funding Coordinator

Visio Lending
09.2021 - 07.2025

Sales Associate

Michael Kors
02.2019 - 09.2021

Sales Associate

Bath and Body Works, Limited Brands
11.2018 - 12.2019

Food Service Worker

Orange Leaf Frozen Yogurt
03.2018 - 11.2018

High School Diploma -

Round Rock High School

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