Kaitlyn Gooch
Joplin,MISSOURI
Summary
Detail-oriented individual with a versatile background in office administration and instruction. Known for strong time management and conflict resolution skills. Loves helping customers find what works best for them. Keeps track of pricing for items, inventory within the store and is great at guiding customers in the right direction while remaining calm and patient.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Receptionist
Mizzou Aviation
Joplin, MO
07.2025 - Current
- Greeted visitors and clients to create a welcoming atmosphere, enhancing first impressions.
- Managed incoming calls and directed inquiries to appropriate personnel, ensuring effective communication.
- Scheduled appointments and maintained staff calendar to support efficient office operations.
- Organized and maintained filing systems for office documents and records.
Tumbling Instructor
YMCA
Neosho, Missouri
09.2024 - 05.2025
- Instructed tumbling classes for various skill levels, ensuring safe practices.
- Demonstrated proper techniques for tumbling skills, enhancing student performance.
- Monitored student progress and provided constructive feedback during classes.
- Developed lesson plans that engaged students and promoted physical fitness.
- Maintained a safe and clean environment for all gymnastic activities.
- Communicated effectively with parents about student development and class schedules.
Resident Assistant
Crowder College
Neosho , MO
08.2024 - 05.2025
- Monitored residence hall entrances and enforced college housing policies.
- Supported students with room concerns, roommate issues, and campus questions.
- Documented incident reports and communicated concerns to housing supervisors.
- Conducted floor rounds to check safety, cleanliness, and community standards.
- Planned floor meetings and community events for residence hall residents.
- Referred students to counseling, academic, and campus support services.
- Maintained keys, logs, and resident records for college housing operations.
- Completed routine rounds, checking with residents to meet care needs.
- Welcomed new residents and assisted with community adjustment.
- Maintained clean and well-organized environment for client happiness and safety.
- Developed positive relationships with all members of the residence hall community.
- Managed administrative tasks, maintenance requests, room change process, and incident reports.
- Participated in regular staff meetings with Resident Director.
- Planned fun activities throughout the semester such as holiday celebrations or themed nights.
- Provided guidance to first year students transitioning into college life.
Sales Associate
Karens Dance Studio
Joplin, Missouri
09.2023 - 04.2024
- Assisted customers in locating products, responding to inquiries, and providing product recommendations.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed payments and maintained accurate financial records at the front desk.
- Resized and priced new dance clothing before placing items in store for sale.
- Organized supplies and tracked stock levels to maintain optimal studio inventory.
Education
Associate of Arts - Elementary Education
Crowder College
Neosho, MO05-2025
Bachelor of Arts -
Missouri State Universtiy
Springfield, MO09-2026
Skills
- Front desk coordination
- Customer service
- Appointment scheduling
- Call management
- Visitor greeting
- Basic troubleshooting
- Time management
- Organizational skills
- Recordkeeping
- Financial recordkeeping
- Expense reporting
- Office supply inventory control
- Supply management
- Effective communication
- Written communication
- Team collaboration
- Conflict resolution
- Calm demeanor
- Professional demeanor
- Business administration
- Project management
- Basic troubleshooting
- Operational planning
- Student engagement
- Supply management
- Telephone skills
Languages
English
Professional
ASL
Limited
Affiliations
- Volunteer
Timeline
Receptionist
Mizzou Aviation
07.2025 - Current
Tumbling Instructor
YMCA
09.2024 - 05.2025
Resident Assistant
Crowder College
08.2024 - 05.2025
Sales Associate
Karens Dance Studio
09.2023 - 04.2024
Associate of Arts - Elementary Education
Crowder College
Bachelor of Arts -
Missouri State Universtiy