Isabella Cabrera
Salem
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Best Western Hotel
Salem
08.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed phone calls, directing inquiries to appropriate departments for efficient guest assistance.
- Provided information about hotel amenities and local attractions to guests.
- Assisted guests with special requests, promptly resolving issues to enhance guest satisfaction.
- Maintained accurate records of guest reservations and room assignments.
- Coordinated with maintenance to ensure timely resolution of facility concerns, maintaining guest comfort.
- Managed scheduling of appointments for clients, ensuring availability and organization.
Sales Associate
Spencer's Gifts
Salem
11.2023 - 08.2024
- Engaged customers to ensure a welcoming shopping experience, fostering customer loyalty.
- Assisted customers in selecting products and answering inquiries.
- Provided accurate information on products, prices, and services to enhance customer satisfaction.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment, ensuring an inviting atmosphere and promoting positive customer impressions.
Education
High School Diploma -
West Salem High School
West Salem, OR06-2024
Associate of Science -
Chemeketa Community College
Salem, ORSkills
- Front desk operations
- Front desk coordination
- Appointment scheduling
- Calendar management
- Customer relationship management
- Data privacy management
- Workplace safety procedures
- Time management
- Stress management
Certification
- Phlebotomy
Languages
Spanish
Professional
Timeline
Receptionist
Best Western Hotel
08.2024 - Current
Sales Associate
Spencer's Gifts
11.2023 - 08.2024
High School Diploma -
West Salem High School
Associate of Science -
Chemeketa Community College