Kaitlyn Grant
Auburn,NY
Summary
Dedicated team manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aide
Private Duty In-Home Care
02.2023 - Current
- Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Enhanced client satisfaction by providing tailored case management support and resources.
- Improved case resolution rates through detailed documentation and timely followups.
- Collaborated with multidisciplinary teams to ensure optimal outcomes for clients and families.
- Assisted in the development of comprehensive care plans to address individual client needs effectively.
- Conducted thorough assessments to identify client needs, strengths, and areas for improvement, contributing to customized intervention strategies.
- Demonstrated empathy and compassion towards clients, establishing trust and rapport necessary for successful case management outcomes.
- Provided ongoing support for clients experiencing crises or emergencies, offering referrals to appropriate community resources when necessary.
Waitress
Spoon And Fork
05.2022 - 05.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Cashier
Wegmans
01.2017 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Front Desk Receptionist
Clarion Inn And Suites
10.2017 - 05.2019
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
No Degree - Speech And Hearing Science
Cortland State
Cortland, NYAssociates in Nursing - Nursing
Finger Lakes Health College of Nursing
Geneva, NY05.2024
High School Diploma -
Auburn High School
Auburn, NY06.2017
Skills
- Appointment Management
- Appointment Coordination
- Daily Living Support
- Medication Management
- Patient Care
- Medications Understanding
- Daily Living Assistance
- Empathy and compassion
- First aid knowledge
- Reliability and punctuality
- Task prioritization
- Critical thinking
Certification
NYS EMT since June of 2023
Timeline
Aide
Private Duty In-Home Care
02.2023 - Current
Waitress
Spoon And Fork
05.2022 - 05.2023
Front Desk Receptionist
Clarion Inn And Suites
10.2017 - 05.2019
Cashier
Wegmans
01.2017 - 06.2022
No Degree - Speech And Hearing Science
Cortland State
Associates in Nursing - Nursing
Finger Lakes Health College of Nursing
High School Diploma -
Auburn High School
Similar Profiles
Cory GrowdenCory Growden
Care Nurse at Private Duty In-Home Care, Home HealthCare Nurse at Private Duty In-Home Care, Home Health
Tonyica WilliamsTonyica Williams
Certified Nursing Assistant at Private Duty In-Home CareCertified Nursing Assistant at Private Duty In-Home Care
Alexandra BechtelAlexandra Bechtel
Home Health Aide at Private Duty In-Home CareHome Health Aide at Private Duty In-Home Care
Rachel CrockRachel Crock
Licensed Practical Nurse at Private Duty In-Home CareLicensed Practical Nurse at Private Duty In-Home Care
Kandace AdsittKandace Adsitt
Teachers Assistant 1 at Hillside Children's CenterTeachers Assistant 1 at Hillside Children's Center