Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Kaitlyn Hamilton

Fairborn,OH

Summary

Hardworking and dependable customer service agent equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and a hardworking approach. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Successful in applying strong communication and problem resolution skills to each customer issue. Skillful in building long-lasting, loyal customer relationships.

Overview

5
5
years of professional experience

Work History

Nutrition Services Associate

Miami Valley Hospital
Dayton, OH
02.2021 - Current
  • Efficiently expedited 250 patient food trays per meal - up to 750 food trays per day - with accuracy and precision in timely manner.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.

Pizza Delivery Driver

Donatos Pizzeria
West Carrollton, OH
09.2017 - 06.2021
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Planned optimal routes to deliver up to 6 orders per trip in time efficient way so as to maintain food quality.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Coordinated work of team of drivers delivering across local area.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Learned other teammates' work tasks to train as backup.

Education

High School Diploma -

Miamisburg High School
Miamisburg, OH
06.2011

Skills

  • Professional telephone demeanor
  • Creative problem solving
  • Written and verbal communication
  • Order Fulfillment
  • Inbound and Outbound Calling
  • Money handling abilities
  • Complaint resolution
  • Exemplary work ethic

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Nutrition Services Associate

Miami Valley Hospital
02.2021 - Current

Pizza Delivery Driver

Donatos Pizzeria
09.2017 - 06.2021

High School Diploma -

Miamisburg High School

Similar Profiles

CREATE PROFILE
Kaitlyn Hamilton