Kaitlyn Hanley
Tarrytown,New York
Summary
Enthusiastic customer service and merchandising associate with a history of success in internship experience, excellent interpersonal skills, and an ambitious personality. Seeks opportunities to gain experience and prioritize customer satisfaction for team benefit. Friendly, organized, proactive, and engages in successful customer interactions within fast-paced environments. Skilled at inventory tracking and organizing merchandise displays.
Overview
3
3
years of professional experience
Work History
Customer Service and Merchandising Internship
Girl Scouts Heart Of The Hudson Retail Shop
10.2019 - 08.2022
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Facilitated daily store operations, including replenishing stock, moving materials, and organizing merchandise displays.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Updated seasonal displays for windows and mannequins to highlight current product lines in a visually appealing manner.
- Performed additional duties as assigned by the management team.
Education
Bachelor of Science - Zoology/Chemistry
SUNY At Oswego
Oswego, NY05.2027
High School Diploma -
Sleepy Hollow High School
Sleepy Hollow, NY06.2023
Skills
- Supply Restocking
- Administrative Tasks
- Outstanding Interpersonal and Social Skills
- Excellent Teamwork and Collaboration Skills
- Visual Merchandising
- Multitasking and Organization
- Complex Problem-Solving
- Flexible Schedule
- Computer Skills
- Data Management
Timeline
Customer Service and Merchandising Internship
Girl Scouts Heart Of The Hudson Retail Shop
10.2019 - 08.2022
Bachelor of Science - Zoology/Chemistry
SUNY At Oswego
High School Diploma -
Sleepy Hollow High School
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