Kaitlyn Hansen
Rocky Hill,CT
Summary
Professional childcare provider with solid background in nurturing and developing children through creative and educational activities. Strong track record in supporting family needs, ensuring safety, and fostering positive behavior. Effective in collaborating with parents and adapting to dynamic situations, consistently delivering reliable and compassionate care. Skilled in meal preparation, homework assistance, and maintaining clean, organized environment, and child development.
Professional customer service associate/waitress with skills in cash handling, POS systems, table management and more.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nanny
Private Care
02.2025 - 02.2025
- Created nurturing and supportive environments that promoted children's emotional well-being.
- Implemented structured routines to improve focus and independence.
- Encouraged positive social interaction and respectful behavior.
- Temporary Position
Nanny
Private Care
01.2024 - 01.2025
- Collaborated with parents to maintain consistent discipline strategies and daily routines.
- Monitored dietary needs, preparing nutritious meals to promote healthy growth.
- Developed engaging educational activities to promote cognitive and social development in children.
- year long position off and on
Nanny
Private Care
06.2022 - 08.2023
- Led daily educational and recreational activities to enhance learning and development.
- Fostered social skill growth through interactive play and guided peer interactions.
- Supported children's increasing independence through age-appropriate tasks and encouragement.
- Full-Time
Waitress
American Ale House
08.2023 - 05.2024
- Provided exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen staff to ensure accurate and prompt order preparation.
- High end dining and casual dining
Personal Shopper Assistant
Giant Food Stores
10.2024 - 03.2025
- Followed customers orders and replaced with best selection when necessary
- Managed inventory levels, ensuring availability of popular products for customers.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Host
Tavern on 3
08.2019 - 03.2020
- Welcomed guests, ensured smooth seating arrangements to enhance dining experience.
- Managed reservations accurately, optimizing table turnover and guest satisfaction.
- Trained new hosts on best practices for customer service and operational efficiency.
Cashier
Westside Market
09.2020 - 05.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Maintained accurate cash drawer, ensuring consistency during daily reconciliations.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
Server
Ferry Grill and Chill
05.2022 - 06.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours to enhance dining experience.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery and presentation quality.
Education
Human and Child Development
The Pennsylvania State University
High School Diploma - undefined
Rocky Hill High School
Skills
- Child Development
- Creative Play & Enrichment Activities
- Behavior Management
- Routine Establishment
- Empathy & Patience
- Healthy Meal Planning
- Family Communication
- Exceptional customer service
- Order taking
- Food handling
- Customer service
Certification
- Licensed CPR, First Aid, AED - renewed 2025
- RAMP License - 2024
Timeline
Nanny
Private Care
02.2025 - 02.2025
Personal Shopper Assistant
Giant Food Stores
10.2024 - 03.2025
Nanny
Private Care
01.2024 - 01.2025
Waitress
American Ale House
08.2023 - 05.2024
Nanny
Private Care
06.2022 - 08.2023
Server
Ferry Grill and Chill
05.2022 - 06.2025
Cashier
Westside Market
09.2020 - 05.2021
Host
Tavern on 3
08.2019 - 03.2020
High School Diploma - undefined
Rocky Hill High School
Human and Child Development
The Pennsylvania State University
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