Kaitlyn Hart
Elmira,NY
Summary
Driven professional with extensive experience in healthcare and residential management, notably at ARC Chemung Schuyler. Excelled in staff management and emergency response, enhancing resident satisfaction and safety. Demonstrated exceptional problem-solving abilities and teamwork, significantly reducing staff turnover. Proven track record in improving operational efficiency and fostering compassionate patient care. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Residential Manager
ARC Chemung Schuyler
11.2021 - Current
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Enhanced communication with residents'' families through regular updates and open lines of communication.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
Clinical Assistant
Arnot Ogden Medical Center
11.2015 - 11.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Vital signs
- Assisted with feeding patients that needed the help
- Post Mortem care and moving the bodies to the morgue.
Education
EMT Basic -
EMSTAR
Elmira NYHigh School Diploma -
Southside High School
Elmira NY06.2013
Skills
- Staff Management
- Emergency Response
- Treatment Planning
- Safety Compliance
- Medication Management
- Client Transportation
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
Timeline
Residential Manager
ARC Chemung Schuyler
11.2021 - Current
Clinical Assistant
Arnot Ogden Medical Center
11.2015 - 11.2019
EMT Basic -
EMSTAR
High School Diploma -
Southside High School
Similar Profiles
Jaydon ThomasJaydon Thomas
Direct Support Professional at Arc of Chemung SchuylerDirect Support Professional at Arc of Chemung Schuyler
Olivia TiberiaOlivia Tiberia
Plan Coordinator at The Arc of Chemung-SchuylerPlan Coordinator at The Arc of Chemung-Schuyler
Lexie MaynardLexie Maynard
Direct Support Professional at ARC Of ChemungDirect Support Professional at ARC Of Chemung